Retailer Benefits from Self Check-Out Lines
Uploaded by spootyhead on Mar 20, 2007
Retailer Benefits from Self Check-Out Lines
Depending on the time of day and day of week, the abiding time at checkout varies. In order to maintain and manage the variety of store customers and staff availability during this time, a flexible self-checkout line should be considered. To meet this challenge, these self-checkout lines offer a convertible lane. It can function as a self-checkout lane or as a traditional, fully assisted cashier lane. The transformation is done in just a few simple steps, leaving the time to choose the most useful form based on customer population and store labor. With the flexibility to convert a self-checkout lane to a cashier-assisted lane, self-checkout can help manage customer service at any time.
This is the benefit of self-service and cashier assistance in one checkout lane. While in self-checkout mode, the terminal helps eliminate long checkout lines by offering the consumer a fast, easy way to check out. For times when business is hectic and another cashier lane is needed, self-checkout can be quickly converted to a traditional cashier-assisted checkout.
When the store gets busy, it only takes a matter of minutes to transforms the lane into a traditional checkout line. During the process of changing the lane, the scanner and cashier display rotate to face the cashier, the set-aside shelf rotates to serve as an additional countertop for the customers, the customer interface becomes the customer display, and the cashier switches the software from self-checkout mode to cashier mode. It is just that easy.
THE FUTURE OF RETAIL TECHNOLOGY CHECKOUT
It is knowledgeable why retailers would be skeptical over self-services in grocery stores, which include lack of floor space, the ability to lower labor cost, and the concerns of consumer acceptance and usage, but this has changed with the future of technology. The permutation of self-checkout technology now gives the retailer opportunities to reduce labor intendment, and it also orchestrates the front-end operations to offer state of the art customer service to the consumer
Self- checkout allows retailers to save space and it easily fits into the store's existing layout. Five self-serve lanes can accommodate the floor space of only two conventional lanes. Cash balancing and reporting for each station remains the same as it was before the device was installed.
A cashier, just like any other lane in the store, operates the cashier-assisted mode. The terminal runs the same point-of-sale application...