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Essays 121 - 150

BPR, and TQM in Information Systems

Management fads have grown and died at an increasingly rapid rate throughout the decade of the 1990s. Two that became popular in ...

ISO 9000 and TQM

In order to understand what it is we mean by TQM must first need define it. There are no standard definitions. However, in a repor...

Federal Express Total Quality Management Case Study

their way of life: 1. The level of customer satisfaction increases and satisfied customers bring more business, which ensures the ...

Lean Manufacturing, Total Quality Management, and Six Sigma

measuring the effectiveness of any remedial work (General Electric, 2005). Six Sigma has six main concepts that the tool ...

International View of TQM

to quality, whether specific organizations chose to implement TQM or not. Those attempting to implement the facts without the und...

TQM Implementation Through the Tool of ISO

these are introduced there is what appears to be a related increase in productivity. Each member country has a body that is a repr...

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

Identifying Problems in Consulting

that these "front line" employees often have accurate knowledge that management failed to recognize or use. Today the astute know...

Continued Relevance of Total Quality Management

Management: Prevent Problems..." 2006). The correct implementation of the model is not something easily accomplished ("Total Quali...

Case Study on Skilled Care Pharmacy II

internal customer and their satisfaction we can argue that there is a greater potential to have motivated staff that will be able ...

Reasons for TQM's Success

implement these in more specialised areas. This is useful to both the student studying TQM as well as the manager that may wish to...

Cessna Aircraft's Organizational Development

just won a government contract to provide airmail service. Aircraft had been used during World War I a few years earlier, but the...

TQI and Its Implementation at Coca Cola

as this area had been suffering from high absenteeism, old equipment, outdated management systems and isolation among its workers ...

Improving TQM Through QFD

exactly? Basically, Total Quality Management provides a paradigm shift in management philosophy for the enhancement of organizatio...

TQM and Six Sigma

Morris (1994). Total is seen as being the entire organisation or company, from board level through to the tea lady. Quality is se...

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

Case Study Analysis of Millstone Packaging

effective move, and it was one of many changes. Essentially, what the firm did was to upgrade their equipment and they found that ...

Dana Corporation Operations and Staffing

the company... * "Break down barriers between departments... * "Remove barriers that rob the hourly worker of his right to pride o...

Total Quality Management

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

TSA Contact Center's Practical Implementation

In ten pages this paper discusses the Transportation Security Administration in a consideration of how its contact center can be l...

Analyzing the Works of Michael Porter

Hence, Porter makes a good point in that it is true that even with a superior management paradigm, profitability becomes illusive....

TQM and Sigtek Harvard Case Study

or may not be one that would be assisted by implementing TQM. If the corporate umbrella means a single management style, then, TQM...

Executive Briefing on the Concorde's 2000 Crash

Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). It focuses the efforts of all members of an organizat...

Changes Over the Past Ten Years in Terms of Corporate Training Skills

(Westbrook 1). The current trend within the required skills of corporate trainers is to establish a sense of empowerment, ...

Strategic HRM and TQM

(1996). These authors argue there are at least "three dominant modes of theorizing: universalistic, contingency, and configuration...

Manager Training And Development at AOL

An analysis of the training successes and failures experienced by the world's largest Internet Service Provider. Total Quality Ma...

Medical Relationships and Effective Communication, Technique, and Theory

In ten pages medical relationships are considered from the perspectives of communication procedure, technique, and effective theor...

McDonnell Douglas' MD-11 Failures

In five pages this paper examines the Total Quality Management failures of the MD 11 in this consideration of stakeholders both di...

Critique of a Journal Article on Management

notes that competitive readiness is necessary for re-engineered and demerged businesses (Heller, 1997). Also noted is that a surv...