YOU WERE LOOKING FOR :Customer Services in Different Industries
Essays 271 - 300
result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...
the customer, if they continued doing other tasks while interacting, and if they really gave full attention to the customer (Grabm...
last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...
and the attitude or values of the company. By looking at four different products in the way they are promoted different aspects of...
how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...
culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...
After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...
the problem of a shortage of potential call center employees with adequate language skills; and the benefits of integrating langua...
retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...
It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...
and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...
a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...
The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...
In ten pages this paper considers the electronic meeting point between printing customers and the print industry in this examinati...
so much 1991 to 1994. This should not be surprising at all, however, as increased occupancy can be expected to follow a recession...
1923, seeking to sell an animated film he created in Kansas to a California distributor. A distributor agreed, and Walt and his b...
this is done for the greatest effect, it must be accomplished with a great deal of insight and forethought. Added value should b...
In a paper consisting of ten pages such banking industry problems as protecting assets of customers while adhering to regulations ...
growth. Regardless of which direction companies expect mergers involving them to take, most do expect to be directly involved in ...
In five pages this paper examines how to market an Uncurl Perma Pressed hair straightener product in a marketing project that incl...
In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...
This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi...
2001). The Japanese manufacturers allocate larger percentages to local spots - Nissan put 35 percent into spot TV, Honda put 33 pe...
cases when staying at a hotel or motel, it will be the front desk that the customer will call when a problem or need arises. How ...
Vacations and other non-emergency travel have virtually been put on hold. This has not only impacted the transportation industry ...
developed for this purpose is the transponder, also referred to as a Dedicated Short Range Communication (DSRC) system (Kelley, 20...
and along with them are different levels of service. Much of the change that occurred, to make it all possible, really began duri...
culture to support effective marketing, sales, and service processes. CRM applications can enable effective Customer Relationship ...
The fundamental objective of services marketing is to "design, deliver and communicate a superior value proposition to your servic...