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CUSTOMER SERVICE INDICATIONS IN A SERVICE-ORIENTED BUSINESS

the important elements of the service to be provided (with results for the customer) (Peros, 2006). Another is perception. This is...

A Look at Tally's Corner

written word" (Liebow, 2003, p.16). Here, the man described is someone who did not have the benefit of being raised by his parents...

Managing Climate Change In Developing Countries

heavy rain (UNFCCC 2007). When sea water gets warmer, the oceans can expand and affect coastal areas (UNFCCC 2007). This report id...

Disputes and Resolutions with Government Contracts

In a paper of four pages, the writer looks at contract disputes involving the government. An example is provided and analyzed via ...

Should Women be Ministers

This paper includes an introduction, historical section, Biblical section, theological section. and action step section in the dis...

Hospital Standard vs. Policy

This research paper concerns the difference between policy and standards, with special focus on an example from St. Joseph Medical...

An Activity Using Paraphrased and Quoted Material

In a paper of three pages, the author uses three different research articles to demonstrate paraphrasing and quoting process. The...

Proposal for the Marketing of a Driverless Car

Marketing a new product presents a number of challenges, including establishing the new market. The writer uses the example of a d...

Case Management Ethics and Multiculturalism

In a paper of five pages, the writer looks at case management ethics. Examples are provided through a hypothetical personal histor...

S-D Logic - A New Paradigm for Value Creation

The writer reviews an article entitled "On value and value co-creation: A service systems and service logic perspective", which ad...

Food Commoditization and the Capitalist Exploitation of Culture

In a paper of nine pages, the writer looks at food markets and cultural exploitation by capitalist speculation. Historical and mod...

The Armed Forces and Joint Leadership

In a paper of three pages, the writer looks at the armed forces' need for joint leadership. A number of examples are given. Paper ...

Breast Cancer, Qualitative, Quantitative Research,

This research paper address the differences and relationship between quantitative and qualitative research metrology by utilizing ...

Advantages and Disadvantages of Businesses Clustering

The writer looks at what is meant by clustering and why it may provide advantages to firm that are part of the clusters. Different...

Design Principles

In a paper of three pages, the writer looks at principles of design. Comparisons are made between a variety of examples. Paper use...

Grandma's Passing

The writer assumes the personal of a 14-year-old boy in order to provide a hypothetical example of how the boy could expressed him...

Singapore Economy and Productivity

In a paper of four pages, the writer looks at economic growth and productivity. Singapore is used as an instructive example. Paper...

Assessing Potential Organizational Diagnosis Tools

The writer looks at a range of three different tools which can be used as a framework to examine an organization. McKinsey's 7 S's...

Optimizing Your Turntable's Sound

In a paper of four pages, the writer looks at the techniques of technical writing. A tutorial on calibrating turntables is given a...

Personal Leadership Progress

Leaderships needs to be learned as and practiced. The writer presents a paper reviewing the leadership skills which may have been...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Richard III and Animal Imagery

a place" (I.ii.146). And she answers, "Never hung poison on a fouler toad. Out of my sight, thou dost infect mine eyes!" (I.ii.147...

The Civil War

fought to keep independence on the other. The American Civil War, from the perspective of the North and President Lincoln, was f...

Establish Ethical Culture in Public Health

2007). It is much better and will have more impact if this training and communication happens in a face-to-face situation and not...

Crisis Communication and Social Media

In a paper of six pages, the writer looks at social media in crisis communications. Using BP as an historical example, the paper r...

Integratihng IT through a Paperless System

the global operations (Microsoft, 2009). If a system, is going to be paperless it is essential that it is up to date....

Commandments and Sins for Marketers

when they took the leadership passion and gained mass-market appeal despite Apples first mover advantage, 4. The company has no...

Factors Affecting Non-Profit Organizations

2009). As a result, at least one-third expected to decrease services, including eliminating programs and laying off staff (Center ...

Ethical issues in professional situations

not always critically evaluate their own ethical codes, but conform to social conditioning which dictates the parameters of good b...

Preventable Dangers in the Home

or preschoolers they sometimes neglect to hide outlets. A toddler for example may get a hold of keys or something metal and stick ...