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positive gains of technology and the importance of supporting technological advancements in the equipment rental business. CHAPT...

fill an interim customer role. Customer value is defined as the value that a company can gain from customers over time. Th...

themselves to the creation of a competitive advantage. To develop a strategy for the future the current weaknesses need to be re...

The law regarding the agency relationship may be found in both statute and common law, but the basis of the relationship is that...

to be given good information, but when it comes to B to B, there are things that the business owners are expected to know. There i...

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...

the value chain (Muhamed, 2002). Others point out that the major difference between B2B and B2C, when it comes to electro...

that the management of the supply chain, such as using just in time inventory management may add value as it creates lower costs a...

Claude Hopkins, author of Scientific Advertising, the ideas of whom appear to have had a string impact on the way Ogilvy has devel...

image around kids and community (MacArthur, 2005). Not everyone agrees with that opinion, for instance, former senior executive v...

not get beyond the first three chapters, he or she will have already received all the practical information necessary to improve c...

the hotel in question. Relationship marketing involves building a definite give-and-take relationship between the customer and the...

have their entire line of product on shelves in one place (Brown, 2004). Besides the potential damage to existing toys, such an ...

and juice drinks to sodas. Children, not liking the bland taste of milk, preferred the sweeter taste of the competitive juice drin...

(at the age of 38) for Wegmans Food Market, 2005s number one company on Fortunes "100 Best Companies to Work For" list, questions ...

emotional intelligence is. Emotional intelligence, in its most basic form, understands that people are motivated by intelligence a...

2005). However, the concentration is high, with 81.5% of the market going to only six companies, as well as British Airways these...

anti-trust restrictions on vertical integration were removed by President Reagan in the 1980s (Wheeler, 2005). Miller and Shamsie ...

of the "companys annual sales divided by its average stockholders equity ... The higher the ratio is, the more efficiently a compa...

fallen, with the result being staff turnover that has increased 25 percent during the past year. Unfortunately, what this f...

Thailand. The two issues faced by KTSB are, first of all, how could the company ensure that the U.S. industry didnt file an antidu...

is the role that employees will play in the company -- in other words, how dependent is the company on the skills of the employees...

historical mission of the Coca-Cola Company has been to make the product a universal, global one. Long before the globalization t...

improvement in the bottom line if the changes are beneficial, but the resulting process soon reveals areas in which it can be impr...

the customer can expect their package in 1-2 weeks. It does not, however, indicate what kind of shipping is involved. They do not ...

and we do" (Reason, 2003; p. 79). In the early years of the new century, the organization also was found to be implicated in seve...

particular market, partly because of culture, and partly because the demand, until recently, simply hasnt been there. Dell Compute...

order to assess which is going to be the most cost effective operations (Berges, 2004). If we apply this to real estate then th...

magnet for US corporations as they do not have to physically move to the island to gain the advantages. Bermuda has much lower tax...

on this rating (Thompson, Stappenbeck and Reidenbach, 2004). * Increase market share in all regions each year. * Strengthen brand...