Designing and Managing Change in a Small Company to Increase Communication and Flexibility

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This 20 page paper considers the design and then implementation of change in a small service company. The business is growing and is being recognized as a firm for its’ professionalism and integrity. The staff compliment is about 35 people of varying skills, experience and expertise. The change needed is to increase communication, empower the employees, to increase innovation and develop a more flexible company that can react to market needs effectively. The paper starts by arguing the company should aim to become a learning organization and then look at the appropriate structure, in the case a lattice structure is appropriate, and finally explains how the change should be introduced and resistance overcome. The bibliography cites 15 sources.