Implementing Change at Intersect Investment

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This 27 page paper is based on the case study provided by the student. Intersect investment has seen a fall in its revenues and productivity. A strategy is being devised to reverse this trend by changing the way that the financial advisers make sales; increasing the quality of the service. The paper looks at the issues and opportunities, considers the stakeholders and to find the problem statements before looking at a range of potential solutions to could be used for implementing the changes that are needed. Each of the solutions is considered before the optimal solution is recommended. The bibliography cites 5 sources.