Benchmarking Paper

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This 4 page paper is a benchmarking paper looking at two companies which have faced issues similar to those faced in a case study supplied by the student (Interclean). The issues are identified, the actions taken by the companies discussed and the outcome assessed. The issues benchmarked are the need for integration of an acquired company and a company that needed to retrain its' sales representatives in order to provide a higher level of service. The bibliography cites 1 source.