Bloomies Fights Back

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The writer examines the way in which department store sales have declined in the past 20 years, and argues that any store that hopes to survive and regain market share must provide a unique service. Bloomingdale's has begun to respond to customer complaints regarding poor service and is attempting to turn that around. The writer reveals that they are also unique in that they have a highly successful private label that no other store can match and they are also planning to expand. The paper is six pages long and there are seven sources listed in the bibliography.