The Six Sigma of Leadership and Motivation: A Case Study on the Management Approach of General Electric

Uploaded by :

A 16 page constructed case study of GE during the Welch era. Sixteen individuals participated in a survey and interviews focusing on the Welch era and whether Welch-inspired principles still are operational at GE. Because Welch retired in 2001, the survey included only those who have been employed at GE since at least 1999. Recommendations for management include continuing six sigma programs while ensuring that GE focuses on customers. Another recommendation is that GE's senior management reassess the company's core competencies on a regular basis to retain the company's intentionality of action. Includes a 13-item questionnaire. Bibliography lists 14 sources.