Emotional Intelligence can Make Managers Better

Uploaded by : Essays-Now.com

This paper responds to the question: what makes a better manager or leader in business. The writer first explains some differences between these two and reports what some theorists, such as Mintzberg, Goleman, Drucker, and others said about effective leaders and managers. The bulk of the paper discusses soft skills including communication and emotional intelligence as being keys to become better. There are twenty-two sources listed in the bibliography of this fifteen page paper.