The Problem with British Airways

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In 2010 British Airways are facing industrial action as a result of a dispute with the union UNITE. This has not been an unusual event, the company has a history of strikes and industrial action as well as other disagreements with employees. The paper utilizes British Airways is a case study to discuss the importance of employee relations and the underlying theory, and how employee relationships can impact of firm performance. Fifteen sources are cited in the bibliography this fifteen page paper.