Operational Changes within a Logistics Company

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The writer looks at two changes that may be beneficial to a logistics company based in the Middle East, explaining the changes; bettering the level of customer services and the introduction of RFID technology, assessing how or why this fits in with the environmental influences on the company. The writer then looks at the way in which changes may be implemented, utilizing Kotter’s change model. Thirteen sources are cited in the bibliography this nineteen page paper.