Assessing the Success of an IT Implementation in a Healthcare Setting

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The writer presents a paper which looks at the implementation of electronic patient records for a company providing medical care for patients in their own home. The writer outlines the proposal, considering the potential benefits of implementing electronic patient records for patients and staff, and looks at the way in which the project results can be measured, suggesting use of financial measures and SERVQAL. Seven sources are cited in the bibliography this six page paper.