Can Depersonalized Bullying in the Workplace be Explained by Critical Management Theory?

Uploaded by :

The writer looks at the development and use of critical management studies, including the application of Marxism and development of labour process theory (LPT) and other theories such as Weber's iron cage of rationality. The way that these theories may be used to examine the way depersonalized bullying takes place in call centers in India is then discussed. Thirteen sources are cited in the bibliography of this eleven page paper.