New Performance Measure for Hospitals

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There is a new method of assessment for the performance of hospitals. It is national and standardized which will allow consumers and others With the HCAHPS, hospitals could have reimbursements from Medicare reduced unless they score well on the HCAHPS survey (Hospital Consumer Assessment of Healthcare Providers and Systems). For the purpose of this essay, nursing communication was identified as having a low score and thus, the change project was to increase nursing communication. The solution is purposeful hourly nurse rounds. There are eighteen sources listed in the bibliography of this thirty page paper.