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long the likelihood was excellent that Microsoft and Novell, another of Lotus primary competitors, would introduce competing produ...

this problem and developed solutions to it. Sometimes when things are presented in black and white, even the most stubborn CEOs yi...

telephone conversations. These are dependent on the availability of cellular telephone service in the area in which the traveler ...

Nike." Beyond Michael and Tiger Two of the sports worlds biggest superstars, Michael Jordan and Tiger Woods, are tied to Nike thr...

Grandpa may have argued with customers, but such is never the case today. As mentioned above, customer service is one of the hall...

will conduct a simulated VCA for two companies; Waterford Wedgwood USA, and The Kerry Group. In each of these companies, we will ...

And there are employees who must have the mindset that the customer is always right - always. One way in which to...

& retail sales slump, it is important to point out that the political nature of decision making often stands in the way of any sig...

need for the additional aircraft (Nellis and Parker, 2000). Otherwise, they will need to disappoint some customers with an inabili...

making the company seam different. There are many ways that this advantages manifest, the advantage may be the companies reputatio...

who unwittingly contributes to the good outcome is not at fault. Perhaps he is propelled by greed but that is of no matter. Rather...

airline industry and including the development of technology and as time went by this was increasing apparent that it would have t...

Indeed, getting the passengers is the task of advertising genius; keeping them, however, is often a much more difficult equation. ...

New York Mayor Rudy Giuliani was much less of a threat to Clinton. Staunchly conservative, Giuliani was and remains the antithesi...

the issue of financial discipline. The issue of financial discipline may be seen as key to the companys survival, and it is the f...

of interest allowing direct marketing to be targeted, either by direct mail, the telephone or e-mail. The first stage of any direc...

its distribution system. In fact, throughout the years, Blue Bell had crafted an image as being "the little creamery in Brenham" a...

still see the shareholder as a primary stakeholder but not the only valid stakeholder. Corporate wealth maximization recog...

question that the most casual observer would wonder if an individual was employed at IBM. These were the days of rigid stru...

Lewin describes way in which change materialises as the effect of driving and restraining forces (Lewin, 1951). The position of an...

World War II, this approach is based on strict military tradition (Harfield, 1998; see also Whittington, 1993). In other words, th...

-- its drinks were "love potions," while peanuts were considered "love bites" (Hoovers Company Profiles, 2003). But when Dallas/Fo...

would have earned during this same period in the average actively managed fund (2000). In determining these figures, Malkiel even ...

sought to return to the original successful methods. Today, the company runs a distant second to leading competitor Dunkin Donuts...

and spoke French poorly even as an adult, always with a thick Italian accent (Black 10). Napoleon attended military school where...

results (Drucker in Hesselbeinet al, 1997). These can be seen as personality traits rather than instil and disciplined quality, th...

market share with the same products but to get more new customer to buy them, and diversification, which is often referred to as t...

has been affected by the economy. In addition, the company has definitely reached the mature stage of its lifecycle -- the compan...

shows, there is little loyalty among cell phone users. New competitors enter the market continually, all with various programs of...

viable. The human resources department is a department that can help to maximise one of the most important resources; human labour...