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Systems for Implementing Customer Relationship Marketing

profitable customers. An effective CRM system can also help to identify additional opportunities this may be of individual sales...

4 Management Principles

Mullaly strictly discusses project management in his particular situation, his explanation isnt a whole lot different from overall...

Change

to change, with minds open and a readiness to accept change is needed it is more likely to be successful (Thompson, 1998, Lewin, 1...

Overview of Environmental Scanning

* To promote a future orientation in the thinking of management and staff (Morrison, 1992). When environmental scanning is...

Student's Graduate Study Statement of Self Assessment

Similarly, the student can add a leadership statement worded along the lines of: I am aware of the difficulties of putting researc...

Software Productivity Issues and Human Factors

company has grown at exponential rates over the past several years, and the growth anticipated for the future is even more impress...

Article on Organizational Communication Entitled 'Need to deliver bad news? How and why to tell it like it is'

(George and Jones, 2002) for true communication to take place. It is managements responsibility to ensure that everyone involved ...

Article Review on Ethnicity and Organizational Communication

in the current literature (Belfry and Schmidt, 1988/1989 and Hofstede, 1993) regarding variations in the views of subcultures and ...

Diverse Organization Communication Forms

7), and has a long history in the West. It is an "us" vs. "them" form of communication that by definition includes one group whil...

Three Organizational Communication Theory Questions

or not they are expected to use it. Meetings at IBM years ago contained references to some meeting factor being off- or online. ...

Corporate Culture Changes

is the outcome and culpability for both the individual actor and the client system (1970). Kelman & Warwick (1978) examines some...

IT Value Assessment

but the ultimate cause of structural problems is that of organizational design. "Good people in a poorly designed organizational ...

Organizational Strategy Goal Achievement and the Value of HR Planning

a problem that can negatively impact productivity, team integration and departmental effectiveness (French, 1987). Low employee m...

Making Decisions Organizationally and Individually

interactions and the structure of communications. Social theorists have recognized that there are a number of distinct types of v...

Advertising Agencies and Strategic Planning

understood that branding focuses on what various trends and changes are happening throughout the world (Anonymous, 1997). ...

Motivation and Selection Human Resource Questions

annual report for the compensation committee, David Robertson, vice president of administration, made a simple observation. While ...

Change and 'Who Moved My Cheese' by Jones

own. This is pretty much how most young people approach leaving home. They know its going to happen, but they dont prepare, assumi...

Life and Career of Psychologist Hugo Munsterberg

to ideas which differed from his own. He clinged tightly, however, to two basic psychological principles:...

Internal Auditing and Use of Technology

they occur on a continuing and regular basis. This is the case for risk management; personnel database and skills inventory...

Report on Internet Protocol Telephony

there were: ". . . research activities of transmission of voice signals over packet networks in the late 70s and early 80s. . ...

HRM Model of Guest's

to understand the strategic importance of HRM and work in am manner that reflects this understanding. In applying this to McDonal...

Internet and its Strategic Uses

seen as part of a higher level IT strategy. In looking at the use of the internet it cannot be separated form the IT strategy and ...

Organizational Issues and Computer Programming

Greco (1998), in discussing this topic, explains that the new loyalty is one where the individual is loyal to himself as opposed t...

The Caux Round Table Principle Of Ethics

for the Dallas-based airlines. As a direct result, not only are his passengers happy to fly his airline, but his "passionate, ded...

Psychological Typologies

team members able to play each role. When looking at the types of roles and they are divided into areas which may also be argued a...

The Difficulty of Firms Achieving a Long-Term Match between HRM Strategy and Organizational Strategy

the acknowledgement of no universally accepted to consider the concept and then look at the characteristics it encompasses some ty...

Emergency Management

specifically designed for such an occurrence. What is the single most important aspect of emergency management falls into category...

Organizational Culture Article Critiqued

narrative is to provide a means to facilitate the assimilation of new members. This is accomplished as hearing stories allows new ...

The General's Daughter Film, Gender Issues, and Organizational Dynamics

he returns a sarcastic comment before turning around to discover he had been addressing a Captain. Brenners absolute rank is not ...

Halifax Bank's Organizational Culture

house they were required to still make their payments until all of the group members had a house (HBOS, 2004). There groups were g...