YOU WERE LOOKING FOR :Airlines and Customer Satisfaction
Essays 511 - 540
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
15 pages and 22 sources. This paper relates the process of airline deregulation, especially as it relates to the air cargo indust...
In ten pages public perception and impacts to the economy generated by the Commercial Airline Deregulation of 1978 are examined. ...
In four pages the 1995 book Hard Landing by Thomas Petzinger is reviewed with the focus being airline industry problems along with...
In ten pages ASRS airline safety tracking and reporting of NASA and the FAA are discusses in an analysis of problems reported by a...
American flight across the U.S., enabling clerks to tell instantly which seats are free. AA called its new system the Semi-Automa...
In five pages this paper discusses changes within the airline industry that are liable to take place in the near future. Eleven s...
In a paper containing six pages the 1978 airline deregulation impact upon labor relations is examined through a discussion of such...
In five pages the Fair Labor Standards Act and Employment at Will are considered within the context of the cases Donovan c. Transw...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
In five pages Vroom's model of expectancy is applied to Southwest Airlines in a discussion of its successful employee motivation. ...
In five pages the environmental impact as well as the attempts of the airline industry to lessen the negative effects of de-icing ...
In nine pages this report considers British Airways in a market research examination that discusses the airline industry as a whol...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...
In a paper that contains eight pages the ways in which the airline industry has evolved as a result of tourism that far exceeds wh...
In this paper consisting of eight pages a summary, presentation of issues, and answers to specific questions pertaining to airline...
In ten pages this paper considers airline industry public speaking in a fictitious case study of 3 individuals that are interviewe...
The company problems plaguing American Airlines are the subject of this paper consisting of twelve pages and includes a brief corp...
In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...
In six pages this paper discusses the impact of the Asian currency crisis upon Singapore Airlines in a status report that includ...
has been trading for more than 40 years, with a business that has expanded to cover much of the US, flying domestic routes and kee...
an airline which offered the lowest possible fares and would get people to their desired destinations. The idea was that if could ...
at employees or offer a tangible reward at the end of a given year (typically some kind of catalogue from which employees can choo...
move forward it is necessary to look at the company and its position. A useful approach is the resource based view (RBV). With...
in carrying out any analysis the conducting of meaningful research. This means that one cannot proceed in ones analysis purely fro...
As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...
is rife with difficulties and setbacks, regardless of the economic status of the world economy at any given point. The dependence ...
which the airline is able to compete without effective barriers. However, a major issue faced by Ryanair has been the impact of Eu...
one of these concepts represents a total image of the truth of theory. Rather, a synthetic view of theory developed from exploring...