YOU WERE LOOKING FOR :Airlines and Customer Satisfaction
Essays 751 - 780
industry (Hashim and Shunmugan, 2009), Morrell and Swan (2006) argue that up to 15% of costs are accounted for by fuel, five years...
firm are not subject to the same competitive pressures as the post acquisition company would become the largest single wireless pr...
were gathered and analyzed statistically using Tobins Q ratio approach. The research did not only look at the difference between t...
won it again in February 1989, February 1990, March 1990, December 1991, March 1992, and May 1992 (Quick, 1992). No other airline ...
approach to research. The suitability of any research design may be assessed in terms of the viability, robustness and validity of...
internal organization and relationship with employees has been a key part of delivering the service, which has included a number o...
in the months following the 9/11 terrorist attacks, for example, people forsook air travel and focused on vacations and travel tha...
the hedging category for the years in which undertook hedging. The results may be correlated to see if there is a snippet differen...
The writer looks at potential research designs to assess which would be most appropriate for research into financial performance o...
The main problem statement is that Classic Airline must increase its RevPar (i.e., revenue per flight) as well as its passenger ba...
tricky, however, is in predicting what passengers will pay and when theyll pay it. According to Mukhopadhyay and his colle...
most important driver of organizations long-term financial performance" (p. 155). The case of Wal-Mart Stores Inc. entering...
volatile commodities (such as fuel and other raw materials) for it to function. Given the high degree of fixed costs in this arena...
simply stopped hedging, as seen with US Air, others changed the way in which they undertook hedging, shifting from hedging for fu...
relations school of management, where motivation is directly related to the quality of the employment relationship. Furthermore, t...
with a variety of governmental rules and regulations. In the United States, for example, airline companies operate under the auspi...
numerical, it is suitable to be used as a method of determining cause and effect relationships (Curwin and Slater, 2007). The meth...
The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...
strategy may also be considered, looking at number of times this promotion runs, and the response rate. The last measure may be lo...
The writer looks at some definition to be used when undertaking research into customer loyalty. The paper starts with definitions ...
the firm to the relevant stakeholders (Chyssides and Kaler, 1998). When looking at the way airlines in particular operate prote...
and will often purchase a new product simply because of the brand. There are three primary models for branding: brand positioning;...
questions to be addressed with the research is to assess whether or not it is in the interests of the shareholders, assuming they ...
airline has faced some challenged, such as the fine in 2003 for failure to deal fairly with disabled customers. To assess the wa...
core competencies. A good example is a small business where the owner does not have a lot of knowledge and skill in accounting. It...
to the airlines: they have to buy the fuel at the agreed upon rate regardless of what happens to the actual market value of fuel. ...
trying to expand domestically, both through organic growth and acquisitions (Gilmer, 2010). SWA today is under the directi...
various characteristics such as the range and variety, the quality of the product, the features such as the use of brand names as ...
37th consecutive year of profitability (Southwest Airlines, Fact Sheet, 2010). Meanwhile, other airlines are struggling. Net incom...
Chicago, and the start of the Memorial Day weekend. It was also the day that American Airlines flight 191, bound for Los Angeles, ...