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Essays 961 - 990

Breaking the Trade Off Between Efficiency and Service (Article Evaluation)

a matrix that allows for different reactions: classic accommodation, low cost accommodation, classic reduction, and uncompromised ...

ONLINE MERCHANTS, E-COMMERCE AND CUSTOMER SERVICE

service experience for the online shopper is vastly different than one who uses her feet and goes into a bricks-and-mortar retail ...

Employment Services Providers

This paper discusses the most common strategies used by Employment services providers when trying to find a job for a disabled per...

Will Customer Service Improve with Employee Training?

an investment rather than a cost. In many instances the basis of the study is theoretical, or based on case studies in other count...

Proposal to Market to McBride Financial Services

firm a large target market that may be divided into different segments, where there are many of the same needs, but there may be d...

The Issue of Motivation in the Fire Service

(Thatcher, 2002). It has been argued that the good will of the fire-fighters is used and abused in the way that some disputes have...

Assessment of Support Services, Community Colleges

This research paper discusses minority mentoring programs for black males offered at two community colleges. Four pages in length,...

Service Dogs and Post Traumatic Stress Disorder

This paper considers the alternative means of treating PTSD. The VA does not currently approve service dogs. There are twenty-tw...

More Outpatient Services

This essay discusses several topics related to health care. The first is the explosion of outpatient or ambulatory diagnostic and ...

Servant Leadership in Service

Leadership is a mysterious entity. We know it when we see or experience it but we cannot really define it. In fact, there is no si...

Developing an Appropriate Leadership Approach for Public Service Department

the expectation of fairness and as such there is also likely to be a high level of applications of concepts such as employee equit...

ANALYZING A SERVICE-LEVEL AGREEMENT (SLA)

Discusses a revision of a service-level agreement between fictitious companies Finman, Minetek and Datanal. There is 1 source list...

Services for the Dying

Death is usually an awkward topic and one many people avoid even when facing the impending death of a loved one. Some believe that...

Financing Services Mandated by the Federal Government

Many services are funded directly from local money, others are a combination of local and state money, and still others have fundi...

New Advantages for Public Service Employees

services are also contracted, again with high turnover rates. In this environment, there is a need to find the biggest and...

California's Budget Cuts not a Reason to Cut Social Services

It is a dangerous to cut social service programs. California is setting itself up for a police state. Background...

MARKETERS AND PRODUCT/SERVICE POSITIONING

in a variety of ways (Berry, 2006). Taking our mousetrap above - it can certainly be positioned as a mouse-killer. But to s...

THE ROLE OF TAYLORISM IN THE SERVICE ECONOMY

This is because in the service sector, businesses are not dealing with tangible products, but rather, are dealing with customers w...

Organizational Issues for a Financial Services Firm

limited to car, property, life2 and commercial insurance policies. The firm acts as an intermediary, with packaged insurance pro...

Fire and the Development of the Fire Service

mean firefighting in all its permutations, from urban areas to forest fires; it includes training and equipment as well. This pape...

Implementing Service Line Approaches in a Hospital Department

a framework including a definition of each line, many hospitals appear to get stuck at this stage due to the difficulty in untangl...

Channel and Pricing Recommendations for a New Commercial Services Firm

the market are prepared to pay a premium. In the case of the oil change service this may be a new and differentiated service, but ...

Balancing Loops and reinforcing Loops in the Service Industries

1 Figure 1 Balancing feedback loop In this loop it is possible to see how if there is an improvement in the quality of the servi...

Risk Management and Financial Services

has a poor reputation with customers, a common problem in the financial services industry. * The Chairmans goal is to (1) implemen...

Business and Information Technology in a Consideration of Siemens Business Services and Microsoft

scope and scale of operational concerns. The issues that concern Microsoft may be seen as those which are currently seen in the in...

Home Depot Customer Service Management Case Study

The stores also offer numerous "free in-store clinics for honing home improvement skills as well as design and decorating consulta...

Social Services, Nursing, and Collaboration

team discuss examples of collaboration that are drawn from various databases and professional journals that demonstrate collaborat...

Financial Services Industry, Significant Developments and Trends

a thing of the past, only to find that even those who conduct most of their banking online still want to be able to visit a branch...

Library Services Expansion

hundred residents at best, these communities are far too small to be able to support a standalone public library. They welcome th...

Overseas Offshoring Information Technology Services

century. What is the impact of such significant outsourcing to small business and American workers? For one thing, globali...