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Essays 451 - 480
a personal decision and the effect is not singular but one of accumulative effect. For many it is deemed that the weight gain is s...
In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i...
This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi...
In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c...
In seven pages this research paper evaluates the tobacco industry in terms of customer satisfaction. Twenty sources are cited in ...
Customers, and TQM Opportunity A manager who is presented with the challenge of opening a new retail branch of a company in an ex...
In five pages this paper considers the management of grocery inventory through the ECR method and examines a grocery retailer's po...
cases when staying at a hotel or motel, it will be the front desk that the customer will call when a problem or need arises. How ...
In twenty eight pages the technology of CRM is examined in terms of systems' technical proficiency and software. Ninety two sourc...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...
1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
are not to make an immediate move to another team, but to become inactive for a while before moving. Currently the team are in the...
advantage (Burnes, 1997). This would need to be undertaken with a programme of change and restructuring in order to gain the most ...
an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...
is that they are most willing to purchase. Buttle (2004) states that relationship marketing is CRM without the technology c...
is not something often at the forefront of modern day business dealings. According to Lena C. Pripp-Kovac, head of corporate resp...
commercial use of the World Wide Web has generated privacy and security concerns (Eisenback, 2001). Not long ago, many consumers w...
bankers, but its applicability to all industries is obvious. The cost of attracting a new customer always is higher than the cost...
argues that it is the share of the customer that is the measure of relationship marketing. Adrian Payne identified six markets ce...
order to assess which is going to be the most cost effective operations (Berges, 2004). If we apply this to real estate then th...
and low price. Detroit suffered for more than a decade as it first clung to denial and then scrambled to meet customer demands. ...