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Essays 91 - 120

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Concepts Linked to Service Delivery

of pure tangible goods; these are companies offering goods such as soap powder, so the service concept may be considered as applyi...

WalMart's Distribution Process

WalMart have a highly integrated logistics and distribution strategy. The writer looks at the way distribution takes place through...

Quality Delivery

of the children. The first aspect is to ensure that the product offered is the right one for the market place, this...

Logistics and Supply Chain Solutions Utilized by Federal Express

response to the environment and provision of innovative solutions. Case Study Background From its earliest days during the...

Quality Initiatives and Customer Service Employee Retention

After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...

Darden Restaurants

diversity and reward incentives as well. Darden -- A Background Based in Orland, Fla., Darden operates 1,300 restaurants t...

Self Service Kiosks for Hotel Check-in and Check-out

A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select th...

Telecom Company Offers New Product

It has become essential for organizations to have a place to store and backup their data, which is increasing exponentially. Compa...

Trouble Shooting in Services Industries

communication will have fewer levels to traverse with fewer gatekeepers so that there is a greater chance of management at higher ...

'Chain of Survival' Link and Emergency Medical Services

In eight pages EMS and its importance in the preservation of life is examined. Four sources are cited in the bibliography....

Profit and Not for Profit Organization Balanced Score Cards

In a report consisting of ten pages the balanced scorecard tool of management is examined within the contexts of both profit and n...

DHL Overview

last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well ...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

Microsoft Financial Performance

However, revenues do not necessarily lead to profits. Unless a firm is making profits it is unlikely to survive in the long term. ...

Accounting Case Study; Plenty Money Sdn Bhd

and partly from increased sales. The turnover is only one area of concern; there will also need to be consideration of the profi...

How And Why Companies Benefit From Customers Breaking Rules

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

Non-Profit Organizations

the summit, 2006). In addition, the media dont know how cover non-profits properly; in the absence of a unified presence, "the cov...

Justifications for Selling Pharmaceutical Products at a Narrow Profit Margin

A problem has resulted surrounding the release of this drug, however, that could threaten XYZs profitability. The new drug is des...

Free Market Economy and Profit

In five pages this paper examines the free market economies of Japan, Germany, Great Britain, and the US in a discussion of profit...

NEA and Strategic Planning

In twelve pages this paper refers to John M. Bryson's Strategic Planning for Public and Non-Profit Organizations and Sharon M. Ost...

Factors Affecting Non-Profit Organizations

2009). As a result, at least one-third expected to decrease services, including eliminating programs and laying off staff (Center ...

Backgroaund and Analysis of Dell Computer

ethical measures, that are not included in the accounts. If we want to assess Dell and its financial performance a brief ov...

Allocation Assessment and Pricing for a Container Ship

of the calculation seeing the 40 foot containers charged at twice the price of the 20 foot containers. The costs for the 40 foot c...

Assessing Potential Strategies for the Lovely Scent Perfume Company

contribution as a result of the increased costs there is still a worsening of the profit position, with this resulting in a projec...

Assessing a Non Profit Making Organization

resources and staffing, which are key to the ability of the organization to reach its goals. Drucker (2006) looks at the way an ...

Who Profits From Innovation? The Determining Factors

another? The predominate cause of variance in who profits from innovation seems to be structural; the "boundaries" of an organizat...

Differing Healthcare Organizations

of different members in the Washington State area, representing hospital and other healthcare service providers. Government Entit...

Improving Operational Aspects of a Media Company

broad basis with the general objective of increasing production whilst decreasing costs. It concentrates on a multifaceted holisti...

Comparing Three Different Types of Healthcare Entities

of organization has a significant accountability to the owners, and owners will have a route through which they may take action wh...