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process needs to be identified which incorporates individual as well as group and organisational performance management. 2. Perf...

The value and influence of maintenance and the management of facilities is often overlooked when examining the way that strategizi...

definition of organizational politics. The concept of politics is present in all aspects of everyday life, Aristotle argued that t...

Konrad (et al., 2005), argue workforce diversity is a recognition of differences within the employee base, some of which may be vi...

In recent decades, much has been made about the learning organization, knowledge workers and the importance of knowledge managemen...

in order to ensure that they have the resources needed in the way that they undertake workforce planning (Hansen, 2008). These are...

37th consecutive year of profitability (Southwest Airlines, Fact Sheet, 2010). Meanwhile, other airlines are struggling. Net incom...

definition is given in Dransfield (2000), which states that performance management "is a process which is designed to improve orga...

dependent upon the abilities of those who undertake it to overcome any obstacles found along the way. In a sense, this is obvious,...

themselves can be communicated and embodied within the organizational culture. However, it is also an organization where there are...

there is a pressing need to "make clinical goals specific, roles explicit, [and] processes clear" (Phillips, 2005). For instance, ...

refers to this as unfreezing as it is aimed at unfreezing the attitudes of the employees and prepares them for change (Huczynski a...

Catbert is dubbed as the "evil HR director" whose sole mission in life is to create more pressure for and to rain havoc on helples...

(in other words, "my way or the highway") with little input from subordinates. Division of labor is also a part of this particular...

Hedging is a form of risk management, the writer looks at a number of different theoretical ideas which may be used to assess why ...

tacit knowledge internalizes it. Tacit knowledge lead to explicit concepts through things like metaphors, models, analogies or fro...

opens up opportunities and challenges for commerce requires the input and support from a number of different professionals that ca...

high level of reliance on technical skills of relatively few employees as well as services standards, at both customer contact poi...

school in the 1880s, 1920s and 1940s (Barnett 2010). This school emphasizes efficiency (Barnett 2010). The behavioral school emerg...

contributions. Sales were declining and the company changed its approach to offset this event. The company adopted teams for the...

workforce," Abbot notes (p. 63). Basically, HRM activities are strategically oriented to the organizations goals and objectives an...

way of performing a task, this was seen in the well known studies at Bethlehem Steel works, it was also seen in the work of Frank ...

only on getting what they want; this is a win-lose situation; accommodation where each person places the needs and wants of the ot...

decentralizing and creating a more autonomous operation during the years before Nardelli took over Home Depot. He was doing the op...

complimentary goods. Jobs may be created as well as eliminated and others may be radically altered. These may lead to increased s...

are many ways to motivate a sales force. Carmichael (2009) suggests: set clear expectations which tells the people exactly what is...

Andersons nine phases: preparing to lead the change; creating vision, commitment and capacity; assessing the situation to determin...

be effective motivators, but they may help to prevent dissatisfaction, and the higher order needs, which start with the need for r...

There are seven categories in the criteria for this Award. These are: leadership, strategic planning, focus on customers and the m...

he said that management is about "coping with complexity [while] leadership is about coping with change" (Bencivenga, 2002). Tea...