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1998, and all of Europes leading economies opting into the union were able to join in the first wave in 1999. What the...

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

In seven pages this paper examines the hospitality industry in terms of the added supply chain value of loyalty card and EDI integ...

In five pages this paper is formatted as a junior hotel manager's memo to the vice president discussing guest room renovation upgr...

In five pages this paper discusses how new technology especially the Internet has affected the contemporary hospitality industry. ...

related products on a ready cooked basis to members of the public. The service is designed to be fast and efficient and environmen...

In twelve pages eight article summaries are presented in an exploration of the hospitality industry of restaurants and hotels as t...

In five pages this paper discusses employee development in the hospitality industry and the importance of effective hotel manageme...

the desired culture of the organization, training them in how management wants them to perform their duties and instilling "right"...

agents have fallen on rather hard times in the last years of the 1990s. As organizations began downsizing in the late 1980s and c...

the theme of hospitality in such situations is emphasized when we recognize that this same theme is repeated many times in the Bib...

sustaining a competitive advantage (LeBlanc and Mills, 1995). Say the experts, if employees dont like working in your environment,...

technologies that Xeta designed for the hospitality industry, for example, are used by businesses and institutions in order to tra...

2002; p. 41). Smith and Lesure (1999) present a much different view of the industry in their 1999 overview, reporting that ...

to view pages which contain applets and the applets code is transferred to their systems and executed by the browsers Java virtual...

situations and how far they will go to create stability and masculinity/femininity, the extent by which society emphasizes asserti...

is other industries. To understand this it is best first to understand how a market is made up in the different levels...

In thirty pages the prospect of establishing a university school of hospitality is considered in terms of the various consideratio...

the gaming industry, it is quite sophisticated. Does the AI exist to rival the total human brain? No. Some scientists would even q...

of psychology so the attraction to social factors is often minimized. Another reason why Freud was influential in terms of soci...

compete. Basic strategy theory indicates there are two major ways of competing. Michael Porter has considered the way in ...

- another Hampton Inn, for example, upon its opening 20 years ago, gave away several hundred rooms during its first year to parent...

1995). The first are ownership advantages. The ability of resources to be used more efficiently where there is enforceable owners...

that oil changes are made according to schedule. Many of those buying new cars on a straight purchase intend to keep the vehicles...

billion passed through the hands of currency traders in New York, London and Tokyo every day. By 1995 daily turnover had reached a...

year. The sales department needs to be the most accurate in its forecasting for the future, for all other departments needs will ...

research into the way service should be provided and measured to ensure there is alignment of the service given and the customers ...

home, as though they own everything. One would perhaps expect Penelope, or Telemachus (the man of the house so to speak), to ins...

but in the service industry as it reflects on the quality of service received by the guests (Lucas , 2004, Korcynski, 2002). Howev...

enjoy themselves. They do not want to worry about safety, which is why the industry must prevent the worst from happening. This ta...