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Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Hospitality Industry and Uses of Technology

technologies that Xeta designed for the hospitality industry, for example, are used by businesses and institutions in order to tra...

An Analysis of a Typical Regional Carrier

that are faster and more comfortable than the prop jets they are replacing (Brannigan, 2001). Trouble began however when C...

Analyzing Swatch Watches' Success

sold over ten million of the "technologically advanced" and most importantly, stylish watches throughout the world between 1984 an...

E-Systems and the Addition of a KMS or Knowledge Management System

was below $8 at the end of 1999; it last closed near $4.50, which represents an increase of nearly 100 percent. Revenues are repo...

Liner Shipping Logistics

to another. These giant ships can carry far more cargo than those most commonly used, effectively shortening the time that liner ...

Decisions on Capital Budgeting

x = 15.53% 1(b). Retained Earnings Break Point Equity = 60% = 0.6...

The Impact of E-Commerce on the European Airlines Industry

paper documents, using computer and telecommunications networks" (Czuchry et al, 2001). In other words, the person picking up the ...

21st Century Database Management

in large companies this is a monumental task. In older times, when companies were reliant on a paper trail, the work was not as da...

Characteristics and Skills of Global Economy Management

manager is to work effectively outside their home country (Allard, 1995, p. 6). * The ability to learn and integrate new knowledge...

U.S. Government Involvement in Prescription Drugs

the "government should subsidize prescription drug spending for all 40 million Americans over the age of 65 - whether they need it...

Consumer Behavior and the Luxury Fashion Industry

is not possible to write a paper that is based on error. I will, therefore, make a case for ego needs and drop in the possibility ...

Banking Industry and Marketing

is being considered. Furthermore, many of the functions traditionally associated with banks may be fulfilled by other finical inst...

A Casual Dining Analysis

current economic slowdown (Silver, 2001). According to the NPD FoodWorld: Chain Restaurant Eating Share Trends data, sales rose in...

Analysis of Opening an NYC Sports Bar

is named "Fans A Lot." COMPANY DESCRIPTION Company Mission When it comes to launching any company or organization, there ...

HRM and Staffing

employee, it is the company that suffers the consequences. Insightful HR managers understand the importance of strong and positiv...

Factors in International Finance and Trade Development

to wonder if the currency regime would be a tripolar one (Tavlas, 1998). Despite these glitches however, one currency has tended t...

Effective Management of a Luxury Hotel

if guests receive excellent service during each interaction, the hotel is meeting its objective. Erto and Vanacore go on to comm...

Business Ethics Case Study Evaluation

II. Case Study In a case study submitted by a student, Quasar Stellar Company is a subsidiary of Nucleonics Company. Quasar Stel...

Organization and Strategic Management

with the many factors in the external environment to operate successfully (Canadian International Development Agency, nd). The fi...

Overview of Generic Pharmaceuticals

Competition became fierce with more than 1,000 applications for generic drugs in less than a year (Barr Pharmaceutical company, 20...

Student Case Study on Southern Foods

this means not only in terms of operations, but also in terms of the staff. The level of motivations needs to be increased, and al...

CUSTOMER SERVICE: AN EXAMINATION IN THE AIRLINES INDUSTRY

2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...

Considerations When Going Global

trust" (The Federation of European Employers, 2003). The members of the work councils are elected by the employees and the gender ...

South Florida, Pediatric Asthma, and Health Promotion

of increasing costs still further and marginalizing greater numbers of individuals and families who no longer can afford the highe...

10 Drivers for the Development of Manufacturing Industries in Small Economies

level of income available in an economy to make the purchases it will also increase the pressure on government spending on the wel...

Coca-Cola Supply Chain

and other flavors, and water (Coca-Cola, 2008). Suppliers are those companies that provide the ingredients for the concentrate syr...

Continental Case Study

the company to consider the ways in which you can improve the remaining businesses. Decisions need to be made about each sector. ...

Final - Organizational Leadership

change and how it is going to affect them. They need to know whats in it for them? Bolognese (2008) noted that people fear the unk...

Information Technology Projects

change. One dynamic that is often overlooked in IT change projects is the loss of productivity during and immediately after the ...