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Wholesale Insurance and Relationship Building

fill an interim customer role. Customer value is defined as the value that a company can gain from customers over time. Th...

Reviewing Marketing to Women: How to Understand, Reach, and Increase Your Share of the World's Largest Market Segment By Martha Barletta

seen as a marketing book, but it is also a primer for many who may be set in their ways and need to be shaken into understanding t...

Business Process Management and Softer Business Process Reengineering Approaches

culture. The need here is for the changes to be focused on the entire process and not the component tasks of that process (Silvest...

Efficacy of Learning Teams

Perhaps this student is a good team member because he/she can encourage in a very positive manner. One weakness might be an...

Overview of Service Level Management and Agreements

words, a service level agreement should include what is going to be done, who is going to do what and how the SLA will be assessed...

Theories and Tools of Organizational Development

managers need to train employees in conflict resolution, and the training "should be ongoing" (Mollica, 2005, p. 111). This train...

Banks, Risk Measurement and Risk Management

the profit is equal to the rate of assets less the rate for liabilities which are then multiplied by the assets less the costs. P...

Dissertation Proposal on the Commercial Value of IT

measure this value rather than the use of the traditional productivity measures. This can then be expanded into the way value meas...

HRM Strategies' Value Measurement

that on average are allocated 60% of the total corporate budget" (Sullivan, 2005). Sullivan suggests that instead of looking for c...

Knowledge and Information Management

after sales service. Information is needed regarding the state of technology and the products, the interests and need of the pote...

Application of Leadership Theory

about the same thing for some time and several weeks before began keeping a time log categorized according to project number. Wha...

Information Technology Portfolio Management

management is that it minimizes the risk associated with any available choice of action. The risk that exists arises from uncerta...

IPO Pricing, Firm Valuing, and Capital Structure

take place in several ways. For example, the calculation of the cost of equity and the cost of loans and debt which is then calcul...

Global Financial Risk Management

is the determination of the exchange rates. For most countries there are floating exchange rates, this means that the value of the...

New Organization and Employee Change Processes

1993l Tetenbaum, 1998). If people did not know what to do next, for instance, the manager would feel she had failed (Flower, 1993)...

Reward System Development

difficulties of this approach are seen when the theories of Frederick Winslow Taylor and scientific management in action. Taylors ...

Positive Classroom Reinforcement in Elementary School

positive reinforcement techniques than Kohn acknowledged (2001). Furthermore, Maag (2001) offers three propositions are to why pos...

Management of a Product Life Cycle

the product, for example film merchandising may have a lifecycle as short as ninety days, whereas the motor vehicle has a life cyc...

7 Questions on Project Management Answered

budgets, liaise with other teams and take part in management meetings and may also be included to a limited degree in recruitment ...

Human Resource Management Value Assessment

instance, there are the costs related to the person leaving, such as the exit interview and other processing activities (Fitzgeral...

Application of Leadership Theory II

I replied that I could develop a program with her supervision, that nurses were more interested in furthering their training than ...

6 Sigma Implementation

agree on one point, and that is the resistance to change; "No positives changes will ever occur within a company unless the Chief ...

Ethics and Management Accounting

Arcticview -- an Overview This particular case study was presented by management accountant Grant Russell in a 1996 editio...

Workforce That is Culturally Diverse

workforce can present problems for companies, we need to briefly consider the model that, until recently, was the norm for most or...

A Look at Things That Hinder Quality Initiatives

comes to quality commitment, successful TQM implementation simply cant take place (Sebastianelli and Tamimi, 2003; see also Glover...

Australian Manufacutring and Workplace Employment Changes

In six pages the changes in Australia's manufacturing industry with regards to a softening of school of management human relations...

Customer Relationship Management and its Relation to E-Commerce

to the way the medium reduces the barriers to trade. Companies in different areas and even different countries can compete, often ...

Impact of eCommerce on B2B Supply Chain Study Proposal

policies at a competitive disadvantage resulting in a domino effect on their economy. Knowledge and the ability to create value an...

Nurse as an Agent of Change in Data Base Management

a nurses role as a change agent in data base management. Fonville, Killian, and Tranbarger (1998) note that successful nurses of ...

Japanese Management Styles and the Employment Relationship

would sit down and hold negations. This was a situation where neither side would actually win, but it is this confrontational styl...