YOU WERE LOOKING FOR :CUSTOMER SERVICE AN EXAMINATION IN THE AIRLINES INDUSTRY
Essays 1291 - 1320
airline operating costs. Increasing costs can have a significant impact on the profitability of a firm; this has been particula...
Using the RBV Approach The writer looks at Southwest Airlines and their different resources with the aim of assessing their streng...
customer service (Southwest, 2012). The firm has been highly regarded by investor due to the strong financial results that have be...
Delta and Ted by United Airlines, both of which are now defunct (Maynard, 2008). In 2002 the airline flew its 5 millionth customer...
industry in technologies and practices that will conserve and protect natural resources. 2. Strategic Goals, Mission and Vision ...
working with the Economic Development Foundation and the city of San Antonio in order to find a suitable location. The plan may be...
vary, Morrell and Swann (2006) estimates fuel accounts for 15% of an airlines costs, noting it is not only a major cost, but also ...
experiencing the economic downturns like other businesses are these days, its still considered a company worth working for, and on...
6 gallons of fuel per mile travelled (Boeing, 2009). The current average price of a barrel of fuel is $62.2, and there are 42 US g...
with other firm is the same, and in different industries, to compare performance results. The use of auditors has been und...
able to hold its own and even earn a net profit of $33 million (Michaels, 2009). Jets IPO in 2005 was in the billions (Michaels, 2...
the ability to assess the potential of m-commerce as a part of the strategies used by AirAsia. 2. E-commerce and m-commerce 2.1 ...
delivering good service, such as the Time 2008 Friendliest Airline award, and Forbes 2008 award for being the most reliable US air...
In eight pages the options Singapore International Airlines can pursue in order to attract greater numbers of business travelers a...
In five pages this paper examines business traveler visibility increases in a consideration of the options available to Singapore ...
remainder of the year (Blunk et al, 2006). Many believe it never really came back all the way before the current crisis hit (Blunk...
airline is not getting off the ground so to speak on its own. In fact, there have been allegations that the airline simply is not ...
firm was facing a potential action by pilots that were claiming racial discrimination based on the compensation packages that were...
Details a leadership development program to be put in place at Southwest Airlines. There are 10 sources listed in the bibliography...
income of $178 million and a net margin of 1.6% (2007 net income was $645 million, with a net margin of 6.5%) (Annual Report, 2009...
been asked to discuss Southwest Airlines internal factors (strengths and weaknesses) and external factors (opportunities and stren...
one should trade for security is as old as the Republic itself, with Ben Franklin famously weighing in with the sentiment that any...
Chicago, and the start of the Memorial Day weekend. It was also the day that American Airlines flight 191, bound for Los Angeles, ...
Before we can safely come up with recommendations for Classic Airlines on how it can improve its income as well as its passenger l...
as seen with the PPS Club (Singapore Airlines, 2010). The firm was also the first airline to take delivery and fly the Airbus A38...
(Southwest Airlines Co., 2009a). Southwest acquired Morris Air in 1993. This gave Southwest an opening in the Pacific Northwest...
In 2009 during the global recession Aer Lingus faced a number of challenges. The writer looks at the internal influences and the e...
Security Officers" at more than 450 U.S. airports (Passenger screening). The security officers, along with over 1,000 other "crede...
much as 90% repeat business, for mobilization to be successful where there is a provision of services of this nature, the ability ...
the frequency of unexpected accidents or incidences, such as type blowouts and incidences of air range in passengers. Knowing the ...