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Developing Customer Services Measures for a Balanced Scorecard

and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...

Reconstruction Efforts and Fire and Emergency Medical Services in Iraq

information necessary to the reconstruction effort. While addressing base emergency services problems will, hopefully, be...

Marketing Hi-Tech Products and Services

to help them create more professional looking results. There is little that Casio can do to actively manage the migration path, ...

UK's National Health Services and Decision Making

This position is acknowledged by the government in its document The Expert Patient (DoH, 2002). However, Powers (2002) also points...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

Mental Health Services, Long Term Care

This research paper/essay consists of two parts. The first deals with long term care and the second argues that behavioral care sh...

Army and Air Force Exchange Services Product Mix and Advantage

families with the opportunity to have and use the same items and the same brands available to civilian families. It includes thos...

Exchange Services in the Air Force and Army

than they could find outside the PX. It provides items both of necessity and those that lend an air of luxury, and though its pri...

UK's Dabbs.com and Information Services

and did not fit in with the business model. The company was started in 1990 by David Atherton as Dabbs Direct and was a mail ord...

Analysis of Service Corporation International and Stewart Enterprises

(25.9%) (Source: Stewart Enterprises, 2005; Oliver, Stewart, 2006; Oliver, Service, 2006). While both companies were affected b...

Overview of the Cellular Phone Service Industry

had known how to do this, cell phones would have been on the market more than 50 years ago (Mehta, 2004). AT&T even developed a pr...

Case Analysis of Intersect Investment Services and Strategic Planning

company. To grow and to sustain the new growth, the company needs to add new customers, retain the existing customers and at the ...

Case Study on a Financial Investment Services Company Transforming to a Customer Intimacy Approach

a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...

United Parcel Service Strike of 1997

still be successful when the issues are real and when they stick together. On August 4, 1997, 185,000 United Parcel Service (U...

Service Added Based Differentiation Marketing Simulation III

Deming (1986) was adamant that the customer should occupy the final station on the assembly line, the position traditionally reser...

Missing Hotel Reservation and Service Quality Case Study

was personal to the customers. This could have been handled much more effectively, the first step should have been to ascertain ...

Strategic Plan for Butler Information Service, Inc.

a diversified portfolio of services to assist with commercial relocation and facility transition throughout the world. This stra...

Cafeteria Services Information Technology System Analysis

theft, especially when there is a large amount of exposure to non employees in the form of students. The risks of theft may be s...

Self Concept Development in the United States and Japan

In fifteen pages this paper discusses how cultural definition of success, raising children, social environment, religion, and myth...

The Culture of Poland and America Compared

This research report looks at two cultures and compares and contrasts them. Various issues are included such as children, family a...

Trists, Estates, and Financial Planning

In twenty pages the planning of estates and finances are examined in a hypothetical case study featuring a twentysomething couple ...

School Censorship is Wrong

The idea that schools can tell children what they can and cannot read violates first amendment principles. This point is highlight...

Unacceptable Censorship

an influential private group. Forms of censorship can be aimed at the press, theater, dance, photography, literature, radio, telev...

Child Adoption and Gays

In ten pages this research paper examines both sides of the gay child adoption issue and supports the rights of gays to adopt chil...

Children Need Welfare Programs

size of the welfare family is only 2.9 members, including parents, suggesting that many single parents raise an average of only on...

Value of Sidewalk Art

In five pages this paper assesses sidewalk art's community value and also discusses the impact of children's participation with Si...

Herbert Kohl's Rosa Parks Revisited

In five pages this paper considers how elementary children are being inaccurately taught about Rosa Parks and her contributions to...

Racism in Children and Beverly Tatum's Why Are All the Black Kids Sitting Together in the Cafeteria?

This paper examines the theme of racism shaping children's perspectives as addressed in Why Are All the Black Kids Sitting Togethe...

Philippines, Child Prostitution and Labor

child labor in other countries are all too often shoved aside in favor of getting a good deal on a pair of chinos and the problems...

Children's Book Author Walter Dean Myers

hard streets of Harlem learning many of lifes lessons. Taken under the wing of one of his teachers, the former Marine Irwin Lashe...