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MCBRIDE FINANCIAL SERVICES AND MARKETING

many types of research that McBride can rely on. Some suggestions include comment cards, focus groups, mail surveys and even telep...

Herzberg and the U.S. Postal Service

concluded that management not only needs to supply the factors that lead to job satisfaction, but must also provide factors that a...

Improving Quality at Pal's Sudden Service

percent annually; Pals closest competitor topped 300 percent in 2001. Pals was able to reduce its turnover rate to 127 percent, s...

Delta Airlines' Use of Customer Service Metrics

retain a sustainable competitive advantage. Influence of the Marketing Mix Chan (n.d.) states that the marketing mix - the ...

Community Policing And Other Services Law Enforcemnt Provides

role of welfare sympathizers in an already-overwrought social work system. The disposition of law enforcement officers, com...

An Industry in Decline; Directory Enquiry Services

results in increased growth as competition brakes out, increasing service levels and decreasing prices. The usual economic models ...

Public Service & Professionalism

the earliest theoretical frameworks devised for discussing motivation and public service, Perry and Wise differentiated motivation...

“The Clash of Civilizations”: Military Service

anyone who is in the military, making military duty less predictable and surely less victorious in issues such as Iraq. One of t...

Cafeteria Services Information Technology System Analysis

theft, especially when there is a large amount of exposure to non employees in the form of students. The risks of theft may be s...

Case Study on a Financial Investment Services Company Transforming to a Customer Intimacy Approach

a change that will change the company around from its falling performance over the last few years. Problem Solution [Student, Im...

United Parcel Service Strike of 1997

still be successful when the issues are real and when they stick together. On August 4, 1997, 185,000 United Parcel Service (U...

Missing Hotel Reservation and Service Quality Case Study

was personal to the customers. This could have been handled much more effectively, the first step should have been to ascertain ...

Case Analysis of Intersect Investment Services and Strategic Planning

company. To grow and to sustain the new growth, the company needs to add new customers, retain the existing customers and at the ...

Analysis of Service Corporation International and Stewart Enterprises

(25.9%) (Source: Stewart Enterprises, 2005; Oliver, Stewart, 2006; Oliver, Service, 2006). While both companies were affected b...

Overview of the Cellular Phone Service Industry

had known how to do this, cell phones would have been on the market more than 50 years ago (Mehta, 2004). AT&T even developed a pr...

Strategic Plan for Butler Information Service, Inc.

a diversified portfolio of services to assist with commercial relocation and facility transition throughout the world. This stra...

Service Added Based Differentiation Marketing Simulation III

Deming (1986) was adamant that the customer should occupy the final station on the assembly line, the position traditionally reser...

UK's Dabbs.com and Information Services

and did not fit in with the business model. The company was started in 1990 by David Atherton as Dabbs Direct and was a mail ord...

Exchange Services in the Air Force and Army

than they could find outside the PX. It provides items both of necessity and those that lend an air of luxury, and though its pri...

Army and Air Force Exchange Services Product Mix and Advantage

families with the opportunity to have and use the same items and the same brands available to civilian families. It includes thos...

UK's National Health Services and Decision Making

This position is acknowledged by the government in its document The Expert Patient (DoH, 2002). However, Powers (2002) also points...

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

College Service Legacy from a Student's Perspective

did this come about? In what ways did you help them? How did this make you feel personally? Did you find it to be a rewarding exp...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

Wheel Chair Bound Citizens are in Need of Human Services

is difficult to find special service without careful advanced planning. An example of a problem comes from an article in the New ...

Management Information Systems and the Internal Revenue Service

anything one might decide to accomplish with a private organization. The IRS had gotten an overhaul in recent years and did become...

Influences of IT on a Financial Services Company

This 4 page paper looks at information technology in financial institutions and considers influences such as the Sarbanes-Oxley, v...

Access to Services for People with Disabilities

conversation with MaryAlice Mowry," 2003). Many people do not realize that government benefits aligned with disabilities would be ...

California's Emergency Services and its Relationship with the Federal Government

and Atmospheric Agency (NOAA), the Environmental Protection Agency (EPA), and the South Pacific Division of the US Army Corps of E...

Marketing Hi-Tech Products and Services

to help them create more professional looking results. There is little that Casio can do to actively manage the migration path, ...