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Essays 1861 - 1890

Risk Management and Financial Services

has a poor reputation with customers, a common problem in the financial services industry. * The Chairmans goal is to (1) implemen...

National Health Service and Change Management

the way change should be managed and resistance overcome. 2. Pressures for Change Where change its to occur there have be...

Determining Success in Quality of Service

In ten pages this paper examines service quality in a consideration of basic franchise and manufacturing components. Eleven sourc...

Library Services Expansion

hundred residents at best, these communities are far too small to be able to support a standalone public library. They welcome th...

Overseas Offshoring Information Technology Services

century. What is the impact of such significant outsourcing to small business and American workers? For one thing, globali...

Probation Service and Ethics

absolute, or to take the view that killing an enemy to defend ones country is not "covered" by the ethical imperative....

UK's National Health Service, Health Care Assistants and Their Professional Development

single assessment process will allow, with Gladyss permission, for information to be shared between the different professionals th...

Customer Service Consultancy Establishment

culture; 3. Target areas for change, either directly benefiting customer service or indirectly by benefiting employees first; and ...

Power of the Internal Revenue Service

the IRS to persecute people on the presidents enemies list - Nixon would request the IRS to launch audits and investigations on op...

Denial of Service Attacks Overview

the case of DDoS attacks, the demons are programmed to do certain tasks in response to signals from intruders (Mikusch, 2003)....

Salvage, Recovery, and Satellite Servicing

Arms Control (2004) notes that both treaties sought to prevent: "a new form of colonial...

Student Supplied Case Study on PRODEM FFP Banking Services in Bolivia

in the long term, and with the development of equipment that is much lower costing than that of competitors, for example the $18,0...

The Banking Sector and Declining Customer Services Standards

In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...

Orange County, NY's Social Services Programs

In four pages this paper considers New York's Orange County and the city of Newburgh in a comparison of how each of these areas'...

Student Support Services Projects and Community Colleges

In thirty pages Student Support Services are considered with an emphasis on community colleges and includes a history of TRIO fede...

Civil Service Employment and the Role of Informal Organizations

In eight pages this paper examines civil service employment in Los Angeles in a consideration of the role played by informal organ...

Technologies and Service Quality

In twenty pages this paper considers LAN and WAN technology systems in terms of service quality with network systems and risk asse...

Past, Present, and Future of the United States Customs Service

In fourteen pages this paper presents a history of the United States Customs Service, considers its current role, and anticipates ...

Human Services Worker of the Future

in 15 of the 16 States. In 2 States, it was estimated that 1 in 7 African-American males (compared with approximately 1 in 125 whi...

Filmmaker Hayao Miyazaki's 'Kiki's Delivery Service' and 'My Neighbor Totoro'

In six pages this report considers these impressive animated films by one of Japan's most innovative filmmakers. Five sources are...

Long Distance Service and Bell Atlantic

In nine pages Bell Atlantic's decision to provide long distance service is examined within a consideration of such issues as the T...

Saks and Customer Service Enhancement

In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...

HIV and AIDS Community Dental Services Proposal

In five pages this paper discusses a proposal to provide dental services for individuals with HIV or AIDS in terms of health care ...

Els van Weering's GPS One Hour Service Case Study

In five pages Els van Weering's case study regarding GPS One Hour Service is analyzed. Two other sources are cited in the bibliog...

Service Level Agreements and Outsourcing

In five pages 2 fictional company negotiations are examined in a discussion of outsourcing, its benefits, and service level agreem...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

A Trainee Teachers Course Known as an ELT Pre-Service Training Project

In twelve pages this paper provides an historical overview along with current available methods to teach English as a second langu...

Child Welfare Services by Alfred Kadushin

In six pages Kadushin's text is analyzed in terms of its purpose as a handy and comprehensive reference book. There are no other ...

OSHA Safety Standards and Fire Services

In five pages this paper examines how OSHA is involved in determining safety protocols and discusses how this affects fire service...