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Overview of Customer Relationship Management

the final consumer has led businesses to recognize that value contributions, from internal and external organizational members in ...

Introduction to Operations Management Approaches

used is JIT. The Just-in-Time (JIT) philosophy that emerged in the 1970s has been shown to be an effective strategy to minimize ...

An Organization's Successful Change Example

not in terms of the operations or technical change, but that of the attitudes of management, is that the changing environment woul...

Main Features of the Windows XP Operating System

one of its latest and more phenomenal accomplishments. Its development, of course, is linked to the development of Windows as a w...

Best Practices in Risk Management and eBusiness Law

screen out the addresses of re-shippers, but cyber thieves have responded by recruiting" (Voyles, 2003; p. PG) others to use their...

Manager Memo and Letter from an Unhappy Trade Show Meeting Attendee

of firm commitments we had at the time that we had to decide on the venue. It appears that attendees are either unable or unwilli...

Strategic Management of US Airways

US Airways became the first airline to seek voluntary bankruptcy protection (Airfinance Journal, 2002). Its primary debt was in ai...

National Territory and Human Resources

territory." Many of the authors agree with the assessment that as long as national cultures are different, cross-national differen...

Medical Doctors and Nurse Practitioners Conflict Management

the elderly. The Nurse Practitioner announced in its July 2000 issue that reports of the AMAs petition had been received as...

Knowledge Management

are all examples of KM being used today" (Swartz, 2003, p. 53). Hilson explained: "KM refers to the collection and sharing of info...

Commerce Decisions and Choiceboards

the product is pretty much produced from scratch); a different way to market (by selling first, then producing, rather than produc...

Leadership and Power

approach this type of power can be destructive, but in some situations where quick decision making and clear direction is needed t...

Anger Management from a Christian Perspective

authors then move on to a discussion of anger in terms of a three-paradigm approach. First, the source of anger must be uncovered...

An Analysis of Avid Technologies

mover advantages and increased functionality are still goals that are achieved. The company wanted to grow, and as a core competen...

South Africa's Culture and Human Resources Management Practices

in a proportional presence that is different to another country. To consider this we first need to look at the evidence of HRM pra...

Student Supplied Change Management Case Study

control over the manufacturing process. The location of the company with the production facilities near London airport may also be...

Penske and Database Use

meeting their changing needs, Levitt (1986) argues that the future of the railroad industry could have been much different. It, a...

J.P. Morgan Chase, Citibank, and Executive Compensation

corporation has a net profit of $49 million every day (Hoovers, Caione, 2004). J.P. Morgan Chase & Co. is the second largest fina...

Human Resource Management Department's Role

employees feel valued. This basis has also been extended with theories such as Maslow, and his hierarchy of needs, Hertzberg hygie...

3 Technology Questions

has strong a weak forms (Cross et al, 1974). Question 2 The open source software movement may be seen in relation to the way th...

4 Aspects of Project Management

and mind mapping may encourage creativity, but direction form a manager can keep the process logical and related to the goals that...

Exclusion, Suspension, and Effective Management of Behavior

In seven pages schools and their student management are examined in terms of the roles of suspension and exclusion with the advant...

Turnover of Employees and Contribution of Management

Years of tradition dictate that employees will work harder and more productively just for the promise of higher pay. Practice and...

TQM and Sigtek Harvard Case Study

or may not be one that would be assisted by implementing TQM. If the corporate umbrella means a single management style, then, TQM...

Home Depot Customer Service Management Case Study

The stores also offer numerous "free in-store clinics for honing home improvement skills as well as design and decorating consulta...

Internet Technology Project Management and 'Bricks and Mortar' Projects

myriad meetings discussing what individuals might want to use the building for, or trying to anticipate how the building can be ex...

Continuation of 'Historical Development of Shannondale Nursing Home'

nursing shortage has meant for SNFs that they have fewer RNs available to them and that recruiting and retention has become more c...

Human Resource Management Changes

example, identified four stages: "Welfare period; Scientific management; Industrial relations; and Manpower planning" (Morrow, n.d...

Outline for Proposals for 10 Dissertations

easy to obtain. However, with organisations such as the Institute of Islamic Banking and Insurance in London there is a good sourc...

Contemporary Organization and Human Resource Management

development. While many employees join a company with some very good skills (which is why they were hired for a particular job), m...