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Will Customer Service Improve with Employee Training?

an investment rather than a cost. In many instances the basis of the study is theoretical, or based on case studies in other count...

PRACTICES USED FOR RECRUITMENT AND RETENTION OF QUALITY EMPLOYEES

address here. First is that of hiring. We need to find a way to ensure that our recruiting strategies ensure we have the right emp...

New Public Management and Chicago's Handgun Laws

seek to create an environment where families feel secure, and this philosophy has paid off for the City. Crime rates per capita we...

INTERCLEAN AND EMPLOYEE SELECTION

possible scenario is not so much an aggressive salesperson (which is most of InterCleans younger staff), as much as its one who is...

THE IMPACT OF MANAGEMENT STYLES ON EMPLOYEES: A LITERATURE ANALYSIS

effect on quality and productivity. For example, autocratic/classical manager who believes in "management by intimidation" is like...

Partiality in the Mediation of Conflict

of the problems inherent in the juggling act. Effective mediation tactics must encompass provisions for managing imbalances (Exon...

Cutting Employee Wages

such as union in order to ensure that there is a clear understanding of the situations. In most instances the need to cut wages to...

Summary of Four HRM Articles

take on roles they may not otherwise choose. It may also be argued that it is a motivator in terms of the way that the employer is...

Improving International Employee Consultation

as a basis for international standards. There is support for the need to implement an employee consulting framework, in line wit...

Cross-Cultural Management

and Doh, 2005). That was an inaccurate assumption. One aspect of the Japanese culture is that they do not like to admit or even ...

PRM, ERM, and CRM

to a positive corporate climate. Loyal employees will always work hard to enhance the organizations reputation and business. Par...

Economic Influences on Employment Decisions

more, agencies to supply staff on a temporary basis. This may be for a day, a few weeks, and in some cases employees may work for ...

HRM at Large Airline Company

(Southwest Airlines Co., 2009a). Southwest acquired Morris Air in 1993. This gave Southwest an opening in the Pacific Northwest...

INTERCLEAN, PERFORMANCE AND CAREER MANAGEMENT

have great skills and feel empowered/competent in their jobs. "To do this," the author further says, "they must always be learning...

EMPLOYEE RULES AND DISCIPLINE

between parties on reciprocal set of obligations comes into play (Tekleab and Taylor, 2003). The problem becomes even more comple...

EMPLOYMENT INFORMATION ESSAYS

an employee "at will," in other words, whenever the employer decided. Basically, the doctrine seemed to protect the employer from ...

The Settlement of a Wal Mart Lawsuit in 2009

This paper examines a lawsuit waged by Wal Mart employees. What the settlement means for the future of Wal Mart is discussed. Ther...

Human Resource Management

it cost about three times an employees salary to replace someone. This includes recruiting, hiring, and training costs in addition...

Generic Strategies and Employee Retention

lower price, thereby beating their competitors, or they could charge the same price and realize a greater profit (Quick MBA, 2007)...

REDUCING EMPLOYEE TURNOVER IN LONG-TERM CARE

points out that given the limitations of funding from various government organizations (such as Medicare), some organizations are ...

DOES MONEY MOTIVATE? AN EXAMINATION OF EMPLOYEE MOTIVATION

Whether money is a motivating factor for getting employees excited about their jobs. There are 5 sources listed in the bibliograph...

Rectifying a Poor Motivational Environment

development of the hierarchy of needs. Here there was an acceptance of the economic needs, but these were seen as unable to be mot...

Changes In The Work Environment

re-evaluated management models and changed the structures to decrease levels of authority and the number of middle management posi...

Civil Service Employee Recruitment

fields but this will eventually turn around. Even if the jobs were available, one must ask why a talented individual would want to...

Structural Changes in the Japanese Workforce

permanent employment contract (Ogura, 2005). In many countries, especially those where there has been a general lower level of com...

PERFORMANCE EVALUATION AND EMPLOYEE MANAGEMENT/Revision

also needs to be proactive in committing him/herself to change. A sample performance appraisal system Though most people believe...

Marketing at Disney

brand integration, sponsorships, broadband video, and mobile devices" (Information Today, 2008, p. 27 and other formats. The lab i...

United Kingdom Employee Engagement

This is not a new idea, which may be why some critics purport that it does not work. Critics have said "that engagement is merely ...