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Essays 61 - 90

CUSTOMER SERVICE: AN EXAMINATION IN THE AIRLINES INDUSTRY

2005). Even more interesting is that the "customer is always right" concept isnt true at Southwest Airlines (Taylor, 2005). "We ma...

East Asia's Passenger Airline Industry

This is supported by investment in long-range A340-500 aircraft that were added to the fleet in February 2004 (SIA, 2004). In 2006...

Development and Success of Ireland's Ryanair Airline

best of both worlds in times of strong growth. Ireland has immensely favorable policies designed to encourage business inve...

Financial Analysis of British Airways

Accounts, 2006). Financial Analysis Profitability and Efficiency There are four profitability ratios, each of which provide...

Strategy at Southwest Airlines

As management gurus were espousing customer satisfaction and approval as the end goals of all business activity at the height of t...

Research Method to Assess a Potentials Link Between Hedging and Profit in the Aviation Industry

The writer proposes a research method to collect data from airlines to determine if airlines that hedge are more profitable compa...

Chapters and Arguments in On Liberty by J.S. Mill

being antithetical to their interests, but rather looked upon government as an instrument for promoting and protecting the interes...

Global Political Economy Challenges to the Global Political Economy: International Trade Policies, Globalization in Developing Countries, and Sustainable Development

and that new broad-based multilateral trade negotiations should be considered a priority on the international agenda. Huge develop...

Deregulation and the Airline Industry

knowledge and huge access to capital, which many run-of-the-mill businesses just dont have. But a competitive industry has...

EXAMINATION OF SOUTHWEST AIRLINE'S BLOG

holidays - and giving kudos and thanks to the schedulers who made it happen. The blog includes various routes that will see some e...

ANALYZING SOUTHWEST AIRLINES' CULTURE

really belong at this company. The only problem with the strategy is this - that not all employees like the idea of being "empower...

SOUTHWEST AIRLINES, ORGANIZATIONAL MODEL AND POSITIVE CULTURE

SWA works toward creating value for its employees, then converting some of that value to customer service, while encouraging behav...

Businesses Facing Challenges

?50 billion (US $98.5 billion) was made by a consortium which was led by The Royal Bank of Scotland (Investment Dealers Digest, 20...

Leadership at British Airways; Problems and Recommendations

organization, impacting in the strategies that are adopted, determining goals and creating or influencing culture (Mintzberg et al...

SOUTHWEST AIRLINES AND MARKETING

out to the target audience is important, and SWA has relied on a variety of creative ways in which this is done. It advertises a g...

Analyzing Causes of Airplane Crashes

In fourteen pages airline disasters are examined through a discussion of possible causes, training procedures, industry regulation...

Computer Based Training and Airline Pilots

action-oriented learning, in other words, hands-on learning (Karp et al, 1999). Given this aspect, CBT would almost be a natural e...

Comparative Strategic HR Management Between Southwest and Ansett Airlines

December 1990 - Southwest has long focused upon keeping its workforce happy, which includes a number of benefits unique to the com...

The Impact of the 911 Attacks on Airline Marketing

played an integral role in maintaining customer return long after the marketing tactics have been utilized. Indeed, getting the p...

HRIS Discussion

Since the 1990s, information systems have played a key role in managing the functions of this division. Today, human resource info...

Security Issues - Airlines and Water Supply Pipes

The writer looks at two different issues where there may be security concerns. In the first section security of airlines and airc...

Influences on the Global Airline Industry

the deregulation or liberalization of an industry it is the transformation of the industry from a government controlled, and often...

The Five Major Components of Capitalism

help a student to come up with the five major components of capitalism. One theme in defining capitalism goes to property ownershi...

Success Story of Southwest Airlines

In five pages this report examines Southwest Airlines' success in a consideration of shareholder investment returns, performance o...

Ensuring Continued Supply of Medical Radioisotopes

The writer looks at the importance of radioisotopes in medicine, focusing on the challenges posed by the current supply chain arr...

Issues for Restaurant Managers

The food and beverage sector is more likely to be challenged with harassment lawsuits because of the close environment in which em...

Importance of Management and Leadership in Contemporary Business

for those who do not will not stress them to subordinates and likely will not actively work for them themselves. Innovatio...

The Five Major Principles of the Canadian Health Act of 1984

the CHA. For example, in the western province of Alberta, Premier Ralph Klein has dealt wit the decline in federal funds by author...

A United Airlines Analysis

is an intensely competitive industry, is ruled mainly by its suppliers and depending on the economy, by its buyers as well. In ad...

An Analysis of British Airways

The development hit the news as it grounded many BA flights out of Gatwick and saw the A name brought into the news, despite the f...