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Essays 121 - 150

TQM and Customer Satisfaction

In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...

Flexible Firms and Human Resources Management

In nine pages this research paper examines the concept of a flexible firm and discusses the importance of TQM or total quality man...

Business Training Practices of the United States

In five pages this paper discusses Total Quality Management, training programs such as those of the San Francisco 49ers NFL team a...

Tactics and Strategies of Global Automakers

In ten pages this paper compares and contrasts the U.S. and Japan automakers in a consideration of strategies and tactics in accor...

Higher Education and Total Quality Management

Applying Total Quality Management principles to higher education is the focus of this research paper consisting of eighteen pages....

TQM Theorists

In fifteen pages this research paper discusses the influence of Total Quality Management Theorists Walter Shewhart, W. Edwards Dem...

Manufacturing and Total Quality Management

speed at which they worked (Systma). The first published work dedicated to the continuous improvement of statistical process cont...

Journal Article on Organizations and TQM Reviewed

the growing competitive business climate all around the world. The central need was that of improving quality while reducing cost...

Government and TQM

some translations to ways they can be implemented in government agencies. First, in traditional management, needs of users of prod...

Business Process Reengineering, TQM, and the Role of Information Systems

In sixteen pages this paper examines information systems and the roles of total quality management and business processing reengin...

Organizational Culture Assessment and Total Quality Management

In six pages this paper discusses change figuring difficulties, organizational culture evaluation, organizational learning, and cu...

Circuit Boards and the Manufacturing of Widgets

In ten pages this paper examines widget circuit board manufacturing present and future and includes such concepts as the Fourteen ...

Evaluation of TQM

In eight pages a literature review and evaluation of the strengths and weaknesses of Total Quality Management are presented. Nine...

Comparing and Contrasting TQM and BPR

result in improvements (Mintzberg et al, 2008; Reed et al, 1996). Defining TQM is difficult, there is no standard definiti...

Six Sigma; Development and Utilization as a Part of TQM

extends backwards and forwards to include the supply chain and the customer chain. TQ stresses learning and adaptation to continua...

Critical Success Factors to the Implementation of Six Sigma

There are commonalities within all models which include winning the employees over with communication convince them of why the cha...

TQM and Six Sigma

Morris (1994). Total is seen as being the entire organisation or company, from board level through to the tea lady. Quality is se...

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

Total Quality Management

talking about a systemic approach to total transformation leading to continually improving quality. While we cannot outline the 1...

TQM's Applications

different areas of the same company. TQM in manufacturing will be aligned with some of the same elements as it is in the service s...

TQM Implementation Through the Tool of ISO

these are introduced there is what appears to be a related increase in productivity. Each member country has a body that is a repr...

Manufacturing, Customer Satisfaction, and Total Quality Management

an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...

International View of TQM

to quality, whether specific organizations chose to implement TQM or not. Those attempting to implement the facts without the und...

Identifying Problems in Consulting

that these "front line" employees often have accurate knowledge that management failed to recognize or use. Today the astute know...

Case Study on Skilled Care Pharmacy II

internal customer and their satisfaction we can argue that there is a greater potential to have motivated staff that will be able ...

Lean Manufacturing, Total Quality Management, and Six Sigma

measuring the effectiveness of any remedial work (General Electric, 2005). Six Sigma has six main concepts that the tool ...

Sony's PlayStation 2 Release Problems

the primary reason for the rush was to reach the market with the PS2 before Microsofts scheduled release of its X-box. Sony did n...

Historical and Economic Effects of Lean Manufacturing

was that great amounts of capital were invested in parts and product that no one was certain would sell. PC manufacturers learned...

Improvement and TQM Through Teams

on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for continuo...

Contemporary Business and Customer Service

In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...