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get a real live person on the telephone (PR News, 2007). This author recommends integrating communications and customer service de...

which formed the core aspects of social responsibility today; these are the charity principle and stewardship principle (Frederick...

2003). There are many definition of corporate social responsibility, Kotler and Lee define it as "a commitment to improve communit...

is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of...

choice will be made between the alternatives (Elton et al, 2002). There may be situations where there is certainty of outcome. Thi...

was the initiation of contracts between top executives and the managers of business units throughout the company (Birkinshaw, 2002...

Darrin worked for an advertising agency and the entire show centered around the pressures of his job and his ever-present boss Lar...

this trend, Austin points out that the "era of ever-bigger national government is coming to an end" (Austin, 2000, p. 7). In previ...

to capitalize on those ideas. It would prove to be quite sound, however, and even visionary. In order to achieve its broader goa...

can effect the way a business operates, and that any strategy a business undertakes should take these factors into consideration w...

is "attributed to a person who has control over or responsibility for another who negligently causes an injury or otherwise would ...

such finding the state demands stability and predictability, non-manipulability, responsiveness, ease of administration, feasibili...

paradigm, where individuals should be encouraged to practice innovation and creativity wherever possible. Staff management still ...

or social reason to pursue diversity. A tool supply company will pursue greater diversity solely because it is good business sens...

directors are given with two fingers rather than pointing with one, through to the customer service orientation value (Kober, 2009...

broken into three "teams," headed up by the project manager (James Argyle) and the logistics manager (Brian Kervor). The marketing...

others did not. Alberta was one province that did not comply and they lost $3.5 million of federal funding (Clement, 2007). After ...

has fostered and encouraged the me-attitude. Every country should require service from every citizen as Israel does. The strategic...

full implications of Calvins transformation it is necessary to recognize that prior to the 1500s most of northern Europe had been ...

advantage (Burnes, 1997). This would need to be undertaken with a programme of change and restructuring in order to gain the most ...

is faced with the considerable task of recruiting and selecting new staff. Terminations of the sort that are likely to result in ...

so as to implement an effectively working TQM program. However, in order to achieve the highest plateau in relation to quality, D...

ego as an entity unable to maintain control over itself; social and individual psychology are one and the same; organizations are ...

companies as Microsoft, Convergys, Hewlett Packard and America Online whereby the organization is not actually downsizing but inst...

of rebuttal here, well accept Utts comment that the knowledge and expertise of the members of the Corps is extensive, but it is th...

on the job. Some even offer pet insurance as one of the newer incentives. Which combination of benefits a company offers is diff...

with more than 15,000 Starbucks coffee outlets across 35 countries, Starbucks is the largest specialty coffee retailer in the worl...

represents every aspect of black heritage. Religion embodies the black way of life from the very first moment slavery came into e...

been present in older civilizations such as the ancient Greek or Chinese societies (Haralambos and Holborn, 2004, Bilton et al, 20...

areas) in nine months. In order to do that, her team would have to make sure every employee, including team and top management car...