YOU WERE LOOKING FOR :Creating a Customer Survey
Essays 571 - 600
what "satisfaction" actually entails. According to Edwards, Gorrell et al (1994): "There is a response in the customers that goes ...
transparency. Critics of the utility superpowers have generally complained that utilities exploit consumers and create an un-leve...
This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi...
In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli...
In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i...
In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...
In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c...
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
In fifteen pages this research paper considers the importance of customer satisfaction and the importance of its evaluation. Eigh...
In five pages this paper examines marketing management, competition, and the important relationship between profitability and cust...
In four pages this paper examines the importance of customer relations and satisfaction to a business. Four sources are cited in ...
In four pages customer loyalty is defined and assessed with the emphasis upon the importance of trust. Five sources are cited in ...
taking itself too seriously and has collectively remembered to have fun in business as well as build profitability. All com...
In nine pages this paper discusses how Saks Fifth Avenue's retail changes generated sales increases through improved customer serv...
In twenty one pages this paper discusses the ABC Company in a consideration of the customer satisfaction component of Total Qualit...
1993, p. 63). This essay investigates customer value management and applies the concepts to the practices Marks and Spencer seem ...
In five pages the Canadian banking system is used as the focus of this examination of how increased bank mergers have meant decrea...
This 5 page paper discusses the possibility that a case before the Supreme Court could result in a tightening of the rules for mem...
In five pages this paper involves a student writing assignment involving a customer letter to a company regarding receipt of a def...
In three pages this paper discusses what skills are involved in customer service effectiveness. Fifteen sources are cited in the ...
In seven pages Scott Sinclair's article 'Bank Mergers and Customer Protection in British Columbia' is discussed in a two part summ...
show that customers tend to buy more from companies that they have patronized for a long time (12). The lifetime value of a custo...
an award that recognises outstanding quality in commercial organisations (Pyzdek, 1996). Part of their move towards quality...
is that they are most willing to purchase. Buttle (2004) states that relationship marketing is CRM without the technology c...
quite a leap to effectively apply its principles to service industries, but TQM is as much at home in health care as it is in manu...
is not something often at the forefront of modern day business dealings. According to Lena C. Pripp-Kovac, head of corporate resp...
and Smith, 2006). This in turn will create a relationship with the patient that facilities the achievement of these goals (Walshe ...
this is done for the greatest effect, it must be accomplished with a great deal of insight and forethought. Added value should b...