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The Back End Structure of Amazon.com

After nine years of operation, Amazon finally has achieved some profitable quarters but still has not completed a single profitabl...

Long Term Prospects for Customer Relationship Management

term. One of the best definition reads; "Customer Relationship Management (CRM) is a business strategy to select and manage custo...

Question on the Productivity of Software Testing

on this mission to the detriment of customers needs. Kan, Basili and Shapiro (1994) report that the "the 1960s and the year...

Asian Hotel Accounting

proficiency in accounting in another arena. The lodging industry has had increased competitive pressure so it is important that ...

Service Metrics Quality

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...

Online Shopping Analysis of Singapore's NTUC FairPrice Supermarket Website

unless the customer or his/her agent is there to sign for it and make payment (FairPrice, Terms 2002). Third, the Terms and Condi...

Systems for Implementing Customer Relationship Marketing

profitable customers. An effective CRM system can also help to identify additional opportunities this may be of individual sales...

LOVE Computer Virus Attack of 2000

in the emails were exactly the same. Additionally, the emails were coming from software developers in the office, five emails in a...

Caribbean Restaurant Business Plan

prior to deciding to open his own Caribbean restaurant. The owner began as a waiter and worked his way up to manager. The owner al...

Marketing Audit Design

customer is satisfied and sees value in the product or service that the organization offers. The "product" arm of the marketing m...

Marketing Small Businesses

long-term is and will be that the company differentiate its products on terms other than price. It will seek to serve the middle ...

Sales Data Warehousing and Keane Care Customer Service

and an Accounting DB2 database. The data staging layer serves as a single source to consolidate data from existing DKSystems SQL ...

Dave's Carpet and Upholstery Cleaning Internship

hiring process. However, this need never arose. Some of my quantifiable tasks were to observe and work with employee issue...

Analysis of Airline Industry

fixed and the federal government had the final say on which markets specific airlines would serve. Many smaller airlines came int...

Safeway's Customer Service Improvement Project Plan

has a 49 percent stake in Casa Ley, a chain of about 100 grocery stores in western Mexico.6 Sales for 2003 were (mil) $35,552.7.7...

Student Submitted Case Study on Australia's Negligence Tort

types of financial awards that can be given, these include, but are not limited to; medical expenses, if reasonable and appropriat...

Hispanic Population and the Banking Industry

Global Banking Heavyweights Are Racing to Cater to the Banking Needs of the Fast-growing Hispanic Population. Monica Campbell Repo...

Measurement Inc. Structural Reorganization Results

that the Internet was more than a passing fancy that would never be important to Measurements business. The company has gro...

Overview of the Wireless Communication Industry and its Evolution

The wireless communications industry is the focus of this overview consisting of six pages with the focuses being its evolution, k...

Research Proposal on Safety and Health

health and safety in the work place for the hidden a non specific dangers that may be faced by employees in almost any workplace ...

Modern Aspects of HRM

In ten pages this paper discusses human resource management from a contemporary perspective in a consideration of training issues,...

Historical Perspective on HRM

In eight pages this report examines human resource management theories from a historical perspective. Five sources are cited in t...

HRM AND THE POST OFFICE

major city on the east coast. She trains all new postal delivery officers in her service area. Typically, the training is...

The Nature of Evil

permit others to do so on your behalf" (p.5). Despite the fact that the book is titled The Lucifer Effect, what makes people tick ...

The Marketing of Baseball

Baseball is the focus of attention in this twenty-four page report that is chock full of information. Issues addressed include the...

HRM, Vocational Training and Educational Programs

In fourteen pages this paper discusses human resource management vocational training systems and education. Fifteen sources are c...

Temp Employees, Legal Considerations, and HRM Issues

In five pages this paper discusses human resource management in a consideration of legal problems relating to temporary employees....

HRM and Technology

In nine pages this paper examines human resource management and the use of technology in an assessment of pros and cons with a lit...

Case Study of AT&T's Staffing, Training, and How to Achieve HRM Effectiveness

and selection and placement. "Other items that should be on their list of need to knows are performance improvement, restructuring...

Relationship Between Patient and Doctor and the Process of Building Trust

patients were approached and volunteered to serve in focus groups to discuss the trust issue. The patients ranged in age from 26 ...