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Essays 61 - 90

Elements and Features of Management Science

In seven pages this research paper discusses contemporary management science in a consideration of such topics as diversity traini...

3 Major Airlines and Management

rate of 9.1 percent for the fiscal year ended June, 1997, for total revenues of $13,590,000. Until the fall of 1996, Deltas stock...

Frederick Taylor, Walter A. Shewart, W. Edwards Deming, and the Scientific School of Management

In six pages this paper examines the contributions of these men in the development of the scientific management theoretical school...

Middle Managers and TQM Implementation Implications

either business type or size. Future research could be limited to a particular SIC code for intra-industry comparisons between fi...

Total Quality Management Achievement

Managers of course were able to identify areas in which improvement was needed, but Deming maintained that it was the front-line e...

Radisson Hotels and TQM

In ten pages this paper discusses how Total Quality Management can be implemented in the hotel management culture of Radisson Hote...

Modern Management, Change, Reconstruction and Deconstruction

In seven pages this paper examines the 20th century changes in business management theory and approaches with Total Quality Manage...

Management Monitoring

In eleven pages this paper discusses monitoring in the management sector in a consideration of procurement, control, and Total Qua...

Information Systems in Wireless Telephone Sales and Marketing

the customers needs. Introduction Database growth and management have been important from the earliest days of database dev...

Quality Control and the Connection Between Total Quality Management and Reengineering

just mentioned, and Shewharts wheel - plan, do, check, act; recognition of the need for continuous improvement; and the use of mea...

Total Quality Management And Quality By Inspection/Process Control

activity is an integral component to the organizations overall industry presence. If quality is not monitored in an ongoing and p...

The Conflict in Customer Quality Requirements

As already noted, when looking at these not all are likely to be fully compatible, and it is up to the firm to find the...

Home Depot Customer Service Management Case Study

The stores also offer numerous "free in-store clinics for honing home improvement skills as well as design and decorating consulta...

Change Management: Rerouting Customer Service Calls at Dell

being that help line individuals read from scripts determined by customers responses to specific questions required by the scripts...

Total Quality Management and the Contemporary School of Management

In six pages this paper discusses how TQM evolved and the assumptions that formed the contemporary management school with movement...

Total Quality Management and the Effects of Human Resources Management

middle of the 20th century (actually, following the end of World War II, when statistician William Deming took his "14 Points," in...

Management by Objective and Total Quality Management

safety goal needs to have a measurable number, like an accident rate of less than one per 250,000 miles (Johnson, 2000). Once the ...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Total Quality Management, Capacity Management, Inventory Fundamentals And Forecasting

appropriate levels of product based upon turnover. In this day and age of striving for a better way to address business and...

Total Quality Management's Primary Elements

cultural appeal; how employees are expected to interact; what the organization symbolizes and how focused is everyone upon those v...

Human Resource Management and Total Quality Management

his remarkable achievements. Some articles state that Total Quality Management is an American perception of managing quality. This...

Tourism, Hospitality and Customer Relationship Management

In meeting customer needs, many industries have moved to customer relationship management. This paper examines CRM, what has made ...

Product Operations Management and Services Operations Management

similar, where the idea of the selling the product was to satisfy the customer with the product in terms of quality and availabili...

TQM and Six Sigma

Morris (1994). Total is seen as being the entire organisation or company, from board level through to the tea lady. Quality is se...

TQM, BPR and Change

1998). Total Quality Management system assumes a primary objective is to enhance quality through customer satisfaction and statist...

TQM's Applications

different areas of the same company. TQM in manufacturing will be aligned with some of the same elements as it is in the service s...

TQM Implementation Through the Tool of ISO

these are introduced there is what appears to be a related increase in productivity. Each member country has a body that is a repr...

Identifying Problems in Consulting

that these "front line" employees often have accurate knowledge that management failed to recognize or use. Today the astute know...

International View of TQM

to quality, whether specific organizations chose to implement TQM or not. Those attempting to implement the facts without the und...

Case Study on Teamwork Restoration

by a single person, from start to finish, this was the age of the craftsmen. However, with scientific management and increasingly ...