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Essays 91 - 120

Overview of a Reported Customer Service Experience

the conceptual perspectives of theorists like David Kolb, who asserted the value of understanding experiential learning, and Kolbs...

Hewlett Packard and External Communications

to this information and as such there is not only PR and marketing information, but also more general information. However these...

Hotels and Energy Management Systems

Before describing the benefits of EMS, its a good idea to first define what EMS is and what it does. In its...

Marketing Communications Planning Suggestions

the problem, we can then define the outcome - which is that such a lack has meant huge numbers of returns, complaints about the co...

Cultural Diversity Benefits

the aspects such as morals, ethics and the use of tools such as empowerment (Veiga, 1993). This will be reflected in the way they ...

Nike vs. Nokia, a Worldwide Comparison

manufacturer of mobile phones, but it is also the most profitable (Yahoo Finance, 2006). The company, with a total number of emplo...

Employee and Customer Diversity

In ten pages the lack of workplace diversity and its implications regarding customer relations are examined. Twelve sources are c...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Hair Gallery International's Public Relations Enhancement

that customers will be lining up to purchase the new line of products. This is the same line of reasoning that Detroit auto maker...

Darden Restaurants

diversity and reward incentives as well. Darden -- A Background Based in Orland, Fla., Darden operates 1,300 restaurants t...

Reply from Customer Service

In three pages this paper provides a sample letter addressing a customer complaint about ecommerce disclosure of personal informat...

NORDSTROM AND ORGANIZATIONAL ANALYSIS

2002). The emphasis was on the "us" word, and the author was struck by how the rigorous detail to customer service is so strong at...

Patient Services/Women’s Health

a study whose purpose was to determine the way in which patients perceive patient education efforts. This research revealed that c...

Business Uses of Psychology

In ten pages this paper considers how psychological principles including personality theories and the programmed learning theory o...

X- AND Y-THEORY AND LOGISTICS

empowerment and the taking of responsibility. Though it might seem as though these two are at the opposite end of the spectrum, le...

Gap Customer Service and Marketing Communications

and other community events, marketing communications is another area in which the GAP can make its presence known. One way in whic...

Customer Service and Call Centers

It was in the early 1990s that the integrated call center began becoming reality. AT&T, the old Northern Telecom and other centra...

Industrial Relations In Australia Since 1983

based on harmony. Unitarism is a valuable theory insofar as it focuses on what is happening within the work place. Industrial re...

Public Relations

that organizational functions have to do with what directly affects the organization and society functions are those things that c...

The Functions of Public Relations

journalism and print (Public relations specialists, 2006). The duties of PR personnel include drafting press releases and getting...

Defining Public Relations

A 3 page paper providing several definitions of public relations, including the dictionary; the Public Relations Society of Americ...

Southeast Asia Tourism and Public Relations Problems

persistent and consistent repetition of a few key points, rather than the big and sensational approaches. That is not to say that ...

International Relations and Next Debate Issue

ideals. However, in the political world cultural contamination may be seen as the spread of democracy and increased social integra...

Blood Relations by Sharon Pollock

This paper consists of five pages and discusses Canadian playwright Sharon Pollock's play about Lizzie Borden entitled Blood Relat...

Time Changes Race Relations

In ten pages this paper considers how time has changed race relations in the U.S. Ten sources are cited in the bibliography....

Christian-Muslim Relations in the Philippines

history of Spanish colonialism in the islands has led to a great distrust of Christians by Muslims; in order to overcome this prob...

The National Labor Relations Act of 1935

as the National Labor Relations Board which possesses a power wherein they can investigate issues, and made decisions on issues, t...

Interpersonal Relations Assessed

and physical functioning (See Brooke, 1999). As a result, Bracken outlines 60 psychoeducational assessments that can be used effe...

A Modest Proposal by Jonathan Swift and Relations Between Tenant and Landlord

In 5 pages this paper discusses Swift's satirical depiction of Anglo Irish landlord and Irish peasant tenant relations in A Modest...

Chinua Achebe's A Man of the People

tactics. There is a great disparity between the haves and the have nots. The health conditions are horrible with no running water ...