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Essays 211 - 240

Customer Services in Different Industries

As finished units are not kept in stock the customer service process begins prior to the ordering. To make an order the customer n...

Return on Quality

This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of in...

Guest Service Management and Customer Satisfaction

company (Hooley et al, 2003). Loyalty is often perceived as a level of customer satisfaction, in a competitive industry it is like...

Social Influences on Marketing; Winning and Retaining Customer Loyalty

a competitive advantage (Thompson, 2007). The issue faced by many companies in marketing terms is not only the way to comp...

Aspen Technology Inc Case Study

fees over the period of the license which complies with the matching concept in accounting. It may be argued that there was an imp...

If Marketing Aims To Meet Customer Expectations Why Are Consumer Rights Such An Issue Today?

2003). There are many definition of corporate social responsibility, Kotler and Lee define it as "a commitment to improve communit...

How And Why Companies Benefit From Customers Breaking Rules

a fair value service. There are a large number of examples that demonstrate the way that companies can benefit from custome...

The Ritz-Carlton

to impact on the mass market providers rather than the upper market providers where demand is not as sensitive to economic conditi...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Nike and PR

and its own corporate code of conduct, and more specifically, that women workers at facilities producing shoes were subject to und...

American Society

In a paper of three pages, the author considers the nature of the American society in relation to cultural diversity. Though the ...

Labor Relations Laws and the 'Right to Work'

individuals in a new workplace would chose union participation and pay union dues. Many individuals either find union dues cost p...

Normalization of Trade Relations Between Vietnam and the US

One-quarter of a million American citizens visited Vietnam last year, a number that reportedly should have been reached this aroun...

Human Resource and Answering 2 Questions

In five pages HR questions on enhancing improved employee relations through communications and the employee relations benefits gai...

Public Relations in a Race for to be Governor

This research paper examines the function of public relations within the context of a gubernatorial compaign. The writer defines p...

Public Relations Professionalism History and Impact

In twenty pages this paper examines professionalism in a historical examination that also considers its public relations' impact. ...

The Impact of the Two World Wars on the U.S. Economy, Race, Gender, and Civil Liberties Issues

Lafore. In this text, Lafore gives his interpretation as to the causes of World War I. In this tome, Lafore gives the reader a v...

African International Relations

International relations in Africa have been heavily influenced by their colonial history, a history that still impacts on internat...

African International Relations

International relations in Africa have been heavily influenced by their colonial history, a history that still impacts on internat...

Realism and Liberalism in International Relations

International Relations is a topic which comes under the broader heading of political science, but is the subject really a science...

An Introduction to Studying International Relations

International Relations is studied looks at the way in which the different relationships between the international parties, whethe...

Australian Industrial Relations Changes

low; the Australian Bureau of Statistics (ABS) reported that the consumer price index fell 0.4 per cent in the September quarter ...

Press Releases, Advertising, and PR

two-fold. The lower floors of the building would be family orientated, with activities offered for the families staying in the res...

Organization Communication

good, bad and ugly of how the company is doing. Since this company allows and encourages participation of its workers in stock opt...

Interview Regarding Marketing and Public Relations

technological advance has proven essential for both small and large companies alike, it has also come to represent a new wave of g...

Canada's Government and Business Roles, Regulation, and Deregulation Issues

our economic life including the idea of propping up failed industries". However he adds, "by the 1980s, though, Canadian governmen...

Public Relations' Role in Handling NCAA Basketball Scandal

his papers for him? Scandals of those types have been highlighted many times over the past two decades. The most important conside...

Industrial Relations and HRM

(Silva, 1997). In todays organization development literature, we consistently find the word strategic - strategic planning, strate...

Cost Avoidance and Cost Reduction

is a key component in the value chain, and as such is the source of the input material (Porter, 1980). If the mistrials that are p...

Role of a PR Organizational Professional

press, and publicity arising from those relationships (PRSA, 2002). These days, such relations can also be called "media relations...