YOU WERE LOOKING FOR :Customer Relations Success
Essays 331 - 360
In fifteen pages this paper discusses long term care facilities in a consideration of customer service issues. Twelve sources are...
In five pages this paper discusses how customer relationship management has been affected by the Internet and computers. Five sou...
This paper examines the ways in which a large company, such as FedEx, can retain customer and employee loyalty in a highly competi...
reading. The white alone is easier to read, but with a list of goods all in block capitals, this is also more difficult to read th...
personal computer was gaining popularity, but was nowhere near what it is today. In discussing anything related to e-commerce, one...
In ten pages Ameritech's many problems with customer service in the upper Midwest are discussed in terms of addressing these probl...
In eleven pages this paper discusses changes resulting from this strategic shift and its implications. Eleven sources are cited i...
In twelve pages Ameritech is examined in terms of customer service issues and external and internal communications problems with p...
In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...
In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...
customers, after which the responses will be subjected to statistical analysis to test the following hypotheses. The primary hyp...
and has only a few stores, but has found that the online retailing environment offers a large potential due to the lack of geograp...
explanation, giving the reason for the survey; to assess the product and services needs of the customers visiting Java Coffee. The...
stage for months. The second stage is the early stage, is where some purchasing is taking place in the experience of the relatio...
The writer looks at some definition to be used when undertaking research into customer loyalty. The paper starts with definitions ...
stated the integrated marketing communications; "is a concept of marketing communications planning that recognises the added value...
faced by the banking industry has been the shift towards the online environment supported by technological developments, impacting...
The paper is based on a case provided by the student where a telecoms company has committed itself to undertaking a strategy to th...
strategy may also be considered, looking at number of times this promotion runs, and the response rate. The last measure may be lo...
In twenty five pages this paper presents a literature review of customer service changes within the corporate sector and the impac...
the problem of a shortage of potential call center employees with adequate language skills; and the benefits of integrating langua...
argues that it is the share of the customer that is the measure of relationship marketing. Adrian Payne identified six markets ce...
and low price. Detroit suffered for more than a decade as it first clung to denial and then scrambled to meet customer demands. ...
order to assess which is going to be the most cost effective operations (Berges, 2004). If we apply this to real estate then th...
the customer can expect their package in 1-2 weeks. It does not, however, indicate what kind of shipping is involved. They do not ...
the hotel in question. Relationship marketing involves building a definite give-and-take relationship between the customer and the...
2004). However, many companies are finding that the traditional marketing mix just doesnt work any more, partly because co...
is not greatly adversely affected by the downtime of line configuration changes. Gomes, et al. (2003) investigate a company...
he feels that he should be taken seriously and consoled, but instead is sometimes met with questions in a monotone voice that does...
After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...