SEARCH RESULTS

The Balanced Scorecard allows managers to look at their business from four critical perspectives, financial, internal business, in...

The writer looks at some definition to be used when undertaking research into customer loyalty. The paper starts with definitions ...

on the type of product, for example, where the product is a fizzy drink and purchases are made several times a week loyalty will h...

to gain economies of scope and scale as well as use their buying power to gain lower prices. As such the prices to the customers m...

as such loyalty may not be measured by frequency of purchase in some goods and services. Therefore the measures of loyalty are var...

London(Morrissey, 2010). They also have offices in New York, Sao Paulo, Chicago and Buenos Aires (R/GA, 2011). In that same year, ...

The method used in this research project is the administration of a survey. This is justified because to answer the research quest...

satisfaction in online banking services than younger respondents with lower education levels. * The dependent variable for this ...

result of "gaps" that exist between different aspects of an organizations performance; by bridging these gaps, service quality wil...

customers, after which the responses will be subjected to statistical analysis to test the following hypotheses. The primary hyp...

Zacharakis, 2010). Employees should be free to talk to anyone in the company (Bygrave & Zacharakis, 2010). This type of flexibilit...

explanation, giving the reason for the survey; to assess the product and services needs of the customers visiting Java Coffee. The...

This study focused on the role sales supervisors play in getting salespeople to implement a strategic change. The desired change w...

In six pages this paper examines strategic organizational considerations with regards to budgets in order to produce customer sati...

In a report consisting of seven pages a proposal for declining bank industry customer service standards is considered and proposal...

In five pages this report considers the issue of employee empowerment and examines how organizations can use this to their advanta...

In four pages business is discussed within the context of investments and the important role of ethics with topics including audit...

In ten pages this paper considers the electronic meeting point between printing customers and the print industry in this examinati...

In nine pages the need for the Saks' department store to improve customer service is discussed. Twelve sources are cited in the b...

In five pages this paper discusses the supplier, competitor, and customer merits offered by Dell Computers. There are 4 sources c...

on its side to prevent corks drying and sediment being mixed up as well as the advantageous and a darker environment the preserve ...

the womans family and began selling the products as Mary Kay Cosmetics. The products have changed in form over the years, but the...

In twelve pages this paper examines public relations in a discussion of the role it plays within organizations that goes beyond th...

equalising with the males. In 1975 the ratio for a man in the upper earnings was 2.58 of those in the lower. In other words, highe...

In ten pages Avon's present business situation is assessed and a future strategy is proposed that includes an image upgrade and pr...

In five pages this paper examines McDonald's liability in a case involving elderly customer Stella Liebeck who received 3rd degree...

of those hospitals in a managed care contract consider joint billing to be important. Only nine percent place importance on group...

more than likely to have positive things to say about an employee. In one instance, for example, on a cruise ship, a family found ...

Global Banking Heavyweights Are Racing to Cater to the Banking Needs of the Fast-growing Hispanic Population. Monica Campbell Repo...

of the Internet is Sears and its persistent leadership in high-quality mechanics hand tools. Sears instituted a policy long ago o...