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Essays 181 - 210

Customer Service Representative Second Language Programming Research Proposal

the problem of a shortage of potential call center employees with adequate language skills; and the benefits of integrating langua...

Considerations for a Scholar Practitioner Undertaking Research on Communication

1997). 2) Why is this a key issue? What implications are there for current practice at work place? The recognition of assumptio...

An Overview of Action Research

In ten pages Action Research is defined, explored, and an explanation of problems is offered along with how it can be applied to s...

Chapter Summaries on Education Research

In seventeen pages these education research texts Action Research, The Art of Classroom Inquiry, and Studying Your Own School are ...

Health Care Settings and Affirmative Action

In fifteen pages this research paper considers arguments both for and against affirmative action in terms of admissions into medic...

Three Research Methodologies for Inclusion in Education

In this instructional setting, there are a number of students who are designated as requiring Special Education services for disab...

Action Research and Public Health Nursing

This research paper is based on a study conducted by Pamela A. Kulbok and her colleagues (2013), which utilized action research. T...

Nursing Theory, Self-Care Deficits

This research paper pertains to actions that nurses undertake to aid heart failure patients in regards to self-care management. Th...

Needs Assessment & Findings

up and shut down a computer; use of the mouse, navigate within windows; open a program; move between windows; select and use a pri...

A. Retsas' Article 'Problematic telephone orders Empowering nurses through action research' Article Reviewed

However, the article really focuses not only on the broad problem of medication errors, or insubordination, but a specific area th...

Organizational Development Action Research Proposal

for the people with whom it interacts. One of the most obvious of changes in organizational development has been the switch from ...

Action Research Issues

a systematic and recursive inquiry and reflection in a collaborative learning community directed toward the improvement of practic...

Education and Action Research Benefits

In seven pages this paper examines education in a consideration of the positive aspects of action research as it pertains to stude...

Action Plan for Research Design and Method

sustainable practices and offering degree courses in career paths directly related to sustainability such as civic planning and en...

Two Business Case Studies

seen as a soft target and make others. 2. If the decision is made to make the payment it would need to be undertaken in such a way...

An Overview of Action Research

utilized more readily in the educational environment because of the benefits of an integrated approach. AR not only outlines a re...

ESL Graphic Organizers and Action Research

This graphic can be used for any type of content (TeacherVision.com, 2004). * The Sequence Pattern asks the student to determine ...

Action Research in a 7th Grade Classroom

when moving from one area to another; making remarks; laughing or giggling when there is nothing funny. 2. A survey of teachers at...

Training Results Improvement and Action Research

sustainability movements reveals that addressing stakeholder needs can enhance the departments effectiveness. Laszlo (2003) write...

Action Research, Case Study, Grounded Theory, Ethnography

designs results in data and statistics. Qualitative designs do not necessarily result in data but they might. Quantitative designs...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

Internet Banking

In a paper consisting of ten pages Internet banking is examined from customer and banking perspectives and also considers how one ...