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Essays 241 - 270

Leadership Secrets of Attila the Hun by Wess Robert

The main points of the book are the principles for successful decision making, delegation and negotiation, and building of morale....

Managing a Company's Branding

The writer discusses the importance of correct brand management by the company and the customer sales representative. If the compa...

Age of the Dot Com and Customer Service

the mall to go Christmas shopping. Today, online shopping provides an alternative for weary shoppers. But one thing that people ca...

United Airlines' Marketing Audit

In twenty pages this paper presents a marketing audit of United Airlines in a consideration of financial performance, customer dis...

Ameritech's Culture and Customer Service

In thirty pages Ameritech following its SBC Communications' acquisition is examined in terms of its present state of competition a...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

Companies and Their Unique Methods of Customer Relations Management

In twenty five pages the Customer Relationship Management efforts of Webvan.com, Dickssupermarkets.com, HomeGrocer.com, Amazon.com...

HRM Annotated Bibliography

have created a framework in which practitioners can "develop innovative instruments to measure the relationship among" human resou...

Creating Loyalty in Airline Customers

competitive advantage. Airlines have sought to do this in different ways, for example, Singapore Airlines used the smiling air ho...

Service Issues in the PC Industry: Dell and Gateway Compared

the company is out of the water. Gateway realized it had a problem and got out and seemingly is doing better, but Dell continues t...

Customer Service and Amazon.com

In a paper that contains five pages the history of this online company is provided, its plan for success, and customer service are...

Consumer Behaviour and Marketing a Hotel

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

Strategic Plan for Dell

computer users - and therefore buyers - insist that they will not purchase another Dell computer unless and until Dell provides so...

Business Cycle Dating; Purposes of the Fed

This is a high-level view, and one that works only in retrospect. As example, it is difficult to accurately proclaim when the nat...

Report of Actual Ethical Cases

Anyone working in any area of mental health or social services faces ethical challenges and dilemmas on a regular basis and it is ...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Harris, Customer Service Management, and Making the Customer 'King'

The strategic plan feeds directly from the motto. The first step is to identify the needs of the customers. Initial input from pha...

Supreme Court Case Adarand v. Pena

from the other direction. Some critics contend that affirmative action has had a crippling effect upon minority groups because of...

Set Aside Programs and Morality

the consequences (Honderich, 1995). Thus, in the argument presented above, it would not be necessarily wrong to kill an individual...

Affirmative Action and Human Resources

and women to be hired or promoted based on merit and the job they do, rather than the color of their skin. Now,...

Influences in Starbucks

Keller, 2008; Schilling, 2006). This is a market that is growing and taking market share from other areas of the coffee market, sp...

Affirmative Action, Racial Profiling and Morality

is a rather difficult concept to explain. In essence, what Himma is saying is that "pervasive stereotypes cause even the most tale...

The Problem with British Airways

can extrapolate the employee relations is the way in which this relationship takes place. Gospel and Palmer also note that there ...

Diversity Hiring and Affirmative Action in the Law Enforcement Profession

an extremely long history in the United States, equity per se, has an even longer history. The earliest laws were designed to spe...

Examination of the Civil Rights Movement Between 1945 and 1965

Education, and the timing couldnt have been better (Carson). Brown declared segregation in public schools unconstitutional, whi...

Questions on Competition

This 6 page paper answers three questions set by the student looking at competition issues. The first looks at the telecommunicati...

Considering Affirmative Action

ever wanted to be considered part of mainstream America, "they needed to gain access to all aspects of society through pressuring ...

Action Plan; Reducing Obesity in 18 - 25 Year Olds

of healthcare by primary healthcare givers to the conditions which require more immediate and urgent treatment is understandable (...

The Power of Persuasion: No Magic Bullet for the Continuing Problems in Darfur

that this earlier time in history bears little comparison to contemporary times in regard to what it takes to inspire individuals ...