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Essays 121 - 150

CALIFORNIA PIZZA KITCHEN AND CUSTOMER SATISFACTION

The restaurant business is a very difficult one in which to operate. If everything isnt just right, from the food, to the service,...

A Questionnaire to Assess Customer Needs and Satisfaction

explanation, giving the reason for the survey; to assess the product and services needs of the customers visiting Java Coffee. The...

The Moment of Catharsis in Macbeth

that ambition as somehow more significant than the ambitions of others; the pursuit of his ambition crosses over the lines of othe...

Management Planning at Boeing

and aggressively cuts costs. The 787 Dreamliner has been the project that would have the potential for elevating Boeing abo...

Spain’s Philip II and the Colonization of the Philippines

far one of the more interesting chapters of Philip IIs life, in fact, revolved around that innocuous group of islands now known as...

Quality Costs

so as to enable production and service at the most economical levels which allow full customer satisfaction" (Feigenbaum, 1999). ...

Shipping by Truck

state and are more than six feet tall, so each is mounted on its own custom-sized wheeled pallet and each has to be loaded and unl...

Levi Strauss and Distribution Channels

In five pages supply logistics and distribution are among the topics of discussion in a consideration of how Levi Strauss is now u...

A Financial Analysis of Apple Computer, Inc.

In five pages this paper discusses company profitability through the maximizing of stock prices while minimizing risk and includes...

Business Intervention Strategies

This paper considers how quality of production and business performance can be assisted through TQM's intervention strategy uses i...

Total Quality Management Achievement

Managers of course were able to identify areas in which improvement was needed, but Deming maintained that it was the front-line e...

Business Uses for Total Quality Management Intervention Strategies

Improving quality of production and corporate performance are discussed in this consideration of how intervention strategies may b...

Comparing Laurence Olivier's 1948 Film 'Hamlet' with William Shakespeare's Play

subject which had been taboo in Shakespeares time - with Ophelia), betrayal (Queen Gertrudes incestuous marriage to her brother-in...

Software Quality and Configuration Management

activities that are undertaken. In reality there are many services that configuration management may provide any project, here i...

Regina Vacuums and Quality Issues

Next, it needs to win back the customers its poor quality as cost it. These customers are not only the nameless, faceless consume...

Analyzing Milos Forman's Film Amadeus

film, which is told via flashbacks by Salieri, who is in an asylum after attempting suicide, and concentrates on the final ten yea...

Case Study Analysis of Millstone Packaging

effective move, and it was one of many changes. Essentially, what the firm did was to upgrade their equipment and they found that ...

Opening Shoe Manufacturing Business In Jamaica

also more advanced than in other regions of the country. This location provides ready access to wholesale and retail outlets, reli...

Quality and the Shop Floor Control System

sake. At first glance, it sounds like an oxymoron, but what is being relayed is the idea that sometimes speed and quantitative asp...

Pricing and Channel Development

a profitability of 5.35 percent, exceeding targets on both measures. Concepts This simulation demonstrates the critical poi...

Cocoa's Sustainability

was prohibitively expensive because of high import tariffs on cocoa beans, and only the truly wealthy could afford to buy it. Joh...

General Electric Profitability Case

available. Even using this index, the company used it differently in that the ratio was different for each department. The standar...

Hedging and Airline Profitability

be used for a number of reasons, Corman (1996) notes that there are potential benefits to managing Cash flow for some hedging prac...

Service Organizations in the Implementation of TQM

from its introduction. The meaning may be different to the various people or organizations that implement or study it as there is ...

Outsourcing - The Negative Impacts

"outsourcing". The situation has become so dire that there are virtually no manufacturing jobs remaining in the United States. T...

B2B and B2C Marketing: Similarities and Differences

supposed to be given good information, but when it comes to B to B, there are things that the business owners are expected to know...

JIT and TQM Total Quality Control in Just-In-Time Production

In thirteen pages this paper discusses how an environment of Total Quality Management can successfully implement Just In Time inve...

Customer Service from the Perceptions of Customers

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

Using a Customer Corridor to Retain Customers

Cadbury Schweppes is the case study used in this report consisting of fifteen pages in which the development of long term relation...

4 Questions on Marketing Services

and KLM have eliminated the business classes they offered in the past. It appears that the world economy is improving, however, a...