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Essays 661 - 690

Systems for Implementing Customer Relationship Marketing

profitable customers. An effective CRM system can also help to identify additional opportunities this may be of individual sales...

An Analysis of a Customer Survey at a Hospital Cafeteria

is not the case with hospital employees. Not only does their continual use of the cafeteria provide a more realistic view of the ...

Barclays Bank

e-commerce, this is as high as 91% in the UK and 95% in the US (Hobley, 2001). This demonstrates a massive growth in the use of th...

Long Term Prospects for Customer Relationship Management

term. One of the best definition reads; "Customer Relationship Management (CRM) is a business strategy to select and manage custo...

International Trade Issues

a country of your own choice indicate the key trade barriers that the U.S. faces against this country. The U.S. has treated...

Measurement of Credit Risk

to look at portfolios of risk as well as individual risk, looking as aspects such as concentration risk. This is often dealt with ...

Avram Bornstein Crossing the Green Line

the border. In the late 1990s, two forms of permission were in common use: a merchants permission and a workers permission. While ...

Affirmative Action and Human Resources

and women to be hired or promoted based on merit and the job they do, rather than the color of their skin. Now,...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Accounting and Financials As They Involve Islamic Banking

For the most part, Islamic practices when it comes to money dont adapt themselves very well to more Anglo methods of accounting or...

United Kingdom's Banking Strategies Changes

a growing market, for example in 1979 only 38% of the population had a current account. By 2002 this had increased to 93% and is s...

Customer Service and Communication

The bulk of the chapter, is, probably unsurprisingly, the causes of miscommunication and how they can be alleviated. Miscommunicat...

Lazard and the Investment Banking Industry

several management models to look at the industry. Following this an investment bank can be used as a caser study agisnt this envi...

Global Financial Entities and the Role They Play

the World Bank in order to assist countries as well as for the international system to allow for incentives if efforts are to be s...

Guangzhou Guowei Piped LPG Development Co., Ltd. Financing

Chinese market and knows it well. It has suggested that it extends a $10 million loan to GG at an interest rate equal to LIBOR (L...

World Bank Group's Publication 'The East Asian Miracle'

Furthermore, the WBG authors considered that there were certain economic similarities between...

Banking Strategy and Regulatory Measures

are directed and by which controls are implemented (Nouy, 2000; p. 3). The benefits of good corporate governance include im...

Financial Stability and the Bank of England

at home and abroad, including, in exceptional circumstances, by acting as the lender of last resort" (Bank of England, 2004). Th...

Firm's Value, Total Capital Structure, and Debt Proportion

also is included, and can be significant. Regardless of whether the firm pays dividends to its shareholders, both the debt ...

Customer Service Problems of Wal Mart

many workers start out with low hourly wages, they do reap exceptional benefits from the retail store. Rather than relying on unio...

COBOL and Chase Manhattan, A New Way?

The programming language COBOL is discussed in relation to modern corporations, particularly Chase Manhattan Bank. One of the firs...

Sales Data Warehousing and Keane Care Customer Service

and an Accounting DB2 database. The data staging layer serves as a single source to consolidate data from existing DKSystems SQL ...

Strategy of Bank of Scotland

projection of an image of value rather than cheap prices or gimmicks. Halifax had already gained attention by gaining a clear En...

Price Earnings Ratio and Yields

of these risks in order to ascertain the required rate of interest may be seen as a good reason for the intervention of the bank, ...

Changes to the Bank Secrecy Act

altered since the terrorist attacks. The BSA has many provision, mostly related to money laundering. To sum up the gist of the act...

Safeway's Customer Service Improvement Project Plan

has a 49 percent stake in Casa Ley, a chain of about 100 grocery stores in western Mexico.6 Sales for 2003 were (mil) $35,552.7.7...

Student Supplied Case Study on PRODEM FFP Banking Services in Bolivia

in the long term, and with the development of equipment that is much lower costing than that of competitors, for example the $18,0...

'Library Without Walls' Customer Survey

does to customers access to library holdings. Digital Divide. This is the concept of the inequities between those who have...

Media, Marketing, Customers, Public Relations, and Marketing Questions

that got more than five million responses" (Aaker, 1996; p. 240). 2. Explain why selling private brands often enables large retail...

Bank Acquisition and Merger

the market in which it operates. These gains give the acquiring bank greater standing within its industry and within the ma...