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Essays 841 - 870

An Analysis of a Customer Survey at a Hospital Cafeteria

is not the case with hospital employees. Not only does their continual use of the cafeteria provide a more realistic view of the ...

Barclays Bank

e-commerce, this is as high as 91% in the UK and 95% in the US (Hobley, 2001). This demonstrates a massive growth in the use of th...

Long Term Prospects for Customer Relationship Management

term. One of the best definition reads; "Customer Relationship Management (CRM) is a business strategy to select and manage custo...

International Trade Issues

a country of your own choice indicate the key trade barriers that the U.S. faces against this country. The U.S. has treated...

Banking Strategy and Regulatory Measures

are directed and by which controls are implemented (Nouy, 2000; p. 3). The benefits of good corporate governance include im...

Firm's Value, Total Capital Structure, and Debt Proportion

also is included, and can be significant. Regardless of whether the firm pays dividends to its shareholders, both the debt ...

Systems for Implementing Customer Relationship Marketing

profitable customers. An effective CRM system can also help to identify additional opportunities this may be of individual sales...

Measurement of Credit Risk

to look at portfolios of risk as well as individual risk, looking as aspects such as concentration risk. This is often dealt with ...

Avram Bornstein Crossing the Green Line

the border. In the late 1990s, two forms of permission were in common use: a merchants permission and a workers permission. While ...

Affirmative Action and Human Resources

and women to be hired or promoted based on merit and the job they do, rather than the color of their skin. Now,...

Financial Stability and the Bank of England

at home and abroad, including, in exceptional circumstances, by acting as the lender of last resort" (Bank of England, 2004). Th...

United Kingdom's Banking Strategies Changes

a growing market, for example in 1979 only 38% of the population had a current account. By 2002 this had increased to 93% and is s...

Customer Service and Communication

The bulk of the chapter, is, probably unsurprisingly, the causes of miscommunication and how they can be alleviated. Miscommunicat...

Lazard and the Investment Banking Industry

several management models to look at the industry. Following this an investment bank can be used as a caser study agisnt this envi...

Global Financial Entities and the Role They Play

the World Bank in order to assist countries as well as for the international system to allow for incentives if efforts are to be s...

Guangzhou Guowei Piped LPG Development Co., Ltd. Financing

Chinese market and knows it well. It has suggested that it extends a $10 million loan to GG at an interest rate equal to LIBOR (L...

Issues of Organizational Behavior

forth (Lambert, Edwards and Cable, 2003). The massive downsizing of organizations that was so prevalent in the 1980s and continu...

Bank Program Incentive Introduction

the business, the bank has many employees who begin at just above the minimum wage. According to Maslows hierarchy, these employee...

Failure of Internal Controls and The Impact on Stockholders

one responsible for approving purchase orders and adding new personnel to the payroll system, the opportunity for abuse is readily...

Customer Needs and Meeting Them

the product may get a poor reputation. The information of that products ability to satisfy different needs has to be communica...

Accounting and Financials As They Involve Islamic Banking

For the most part, Islamic practices when it comes to money dont adapt themselves very well to more Anglo methods of accounting or...

Customer Service Management and SERVQUAL

how quality and business can be created, supported and maintained with an understanding of the relationships in marketing. These t...

Comparing the Profitability of Islamic and Non Islamic Banks

studies which have considered Islamic banking in terms of profitability. Some studies, such as that by Khan and Mirakhor (1987) an...

Central Bank Policy and Global Trade

Company as a leading example of how large multinationals ought to function in terms of currency risk management. Dow generates mo...

NCPS

handling the companys money, a background check is in order. No one wants to hire someone whose credentials are false or who has s...

Customer Service and Emotion Management

he feels that he should be taken seriously and consoled, but instead is sometimes met with questions in a monotone voice that does...

Bank of England, Inflation, Unemployment, and the Rational Expectations Theory

policies: one would be estimating future inflation rates on past performance, even in the light of Bank of England policies which ...

Effects of Banking Deregulation

there are so many fewer distinct banks now than at the end of the 1980s. One of the casualties of the "new economy" was to be the...

Quality Initiatives and Customer Service Employee Retention

After implementing quality initiatives and becoming the first service organization to win the Baldrige Award, the company realized...

Customer Relationship Management and its Relation to E-Commerce

to the way the medium reduces the barriers to trade. Companies in different areas and even different countries can compete, often ...