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Servant Leadership in Service

Leadership is a mysterious entity. We know it when we see or experience it but we cannot really define it. In fact, there is no si...

Project for Enhancing a Medical Service Web Site

challenges and the practical elements such as resource requirements. The final aspects will also be presented to support the propo...

Delivering Culturally Competent Service in a Healthcare Environment

nursing services, look at what it is and consider the way in which a particular organization may be compliant with a general frame...

IMPAIRED EMPLOYEES AND HEALTH SERVICES

the third consideration, namely, what is in the best interest of the shareholders and board. Is it better to hire the best candida...

Outsourcing and The Service Economy

Business Machines Corporation agreed to take over much of operations associated with the Visteon Corporation. As the article unfol...

Mission and Philosophies of Two Service Organizations

of an existing organization wide statement, The first sentence places this in the context of the 1650 organizational charter and t...

Young People and Community Service

takes a village to raise a child. Similarly, it can be said that it takes a village, that is, a community, to provide young people...

Mental Health Services in Rural Communities

use. At the same time, the focus on methods for the provision of services is limited and clinical outpatient programs are infrequ...

Outsourcing and In-House Services - Contemporary IT Infrastructure

patents led to the establishment of Riordan Plastics, Inc. in 1991. At first, the company did no manufacturing, but only sought to...

Requiring Social Service from Welfare Recipients

The welfare system in this country has evolved to the point where it...

The Benefits of a Public Private Partnership For Healthcare Services Provision

The writer looks at the way in which the provision of a new healthcare center may be facilitated using a public private partnershi...

Marriot: The Spirit of Service

an hour (Marriot, 1997). The point made by this example is that organizations must strive to look at the details and provide consi...

Public Service and Gratuities

most hard nose businessman with a deep sense of dread. How much to tip and who to tip are two of the hardest questions to answer. ...

Fire and the Development of the Fire Service

mean firefighting in all its permutations, from urban areas to forest fires; it includes training and equipment as well. This pape...

Organizational Issues for a Financial Services Firm

limited to car, property, life2 and commercial insurance policies. The firm acts as an intermediary, with packaged insurance pro...

Balancing Loops and reinforcing Loops in the Service Industries

1 Figure 1 Balancing feedback loop In this loop it is possible to see how if there is an improvement in the quality of the servi...

Channel and Pricing Recommendations for a New Commercial Services Firm

the market are prepared to pay a premium. In the case of the oil change service this may be a new and differentiated service, but ...

One Way to Measure Service Quality

testing, experimenting and trials, these were reduced to five dimensions with 22 items. The resulting five dimensions are: tangibl...

Service Quality and Process Improvements: A Teaching Case Study

conjunction with the context information provided in the case to draft a solution. In doing so, they often take the part of a "cha...

The Issue of Motivation in the Fire Service

(Thatcher, 2002). It has been argued that the good will of the fire-fighters is used and abused in the way that some disputes have...

Breaking the Trade Off Between Efficiency and Service (Article Evaluation)

a matrix that allows for different reactions: classic accommodation, low cost accommodation, classic reduction, and uncompromised ...

Developing an Appropriate Leadership Approach for Public Service Department

the expectation of fairness and as such there is also likely to be a high level of applications of concepts such as employee equit...

THE ROLE OF TAYLORISM IN THE SERVICE ECONOMY

This is because in the service sector, businesses are not dealing with tangible products, but rather, are dealing with customers w...

Allocating Costs in Public Service Agencies

undertaken, they are not only using a direct resources which are easy to account for, there are also using many of the support asp...

Proposal to Market to McBride Financial Services

firm a large target market that may be divided into different segments, where there are many of the same needs, but there may be d...

Overview of Public Health Services

through the work of 11 agencies, with a particular focus on aiding those citizens who are "least able to help themselves" (HHS, 20...

Implementing Service Line Approaches in a Hospital Department

a framework including a definition of each line, many hospitals appear to get stuck at this stage due to the difficulty in untangl...

Kentucky Cabinet for Health and Family Services

Employing some 8,000 people, the Kentucky Cabinet for Health and...

California's Budget Cuts not a Reason to Cut Social Services

It is a dangerous to cut social service programs. California is setting itself up for a police state. Background...

New Advantages for Public Service Employees

services are also contracted, again with high turnover rates. In this environment, there is a need to find the biggest and...