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Essays 811 - 840

Utilities Company in Southern California

the backcountry, where the weather gets very dry and then, pass on any of their costs to customers instead of holding the company ...

Operational Issues in the Hospitality Industry

to allow access to the internet through a wired connection for a fee for a 24 hour period. This is also complimented by a wireles...

The Use of Customer Relationship Management in High End Fashion

satisfy certain criteria laid down by the Chambre Syndicale de la Haute Couture. Each year a list is drawn up by the commission wh...

Ethical Dilemmas in Nursing

management dilemma" and is written by Orly Toren and Nurith Wagner. The authors discuss different ethical dilemmas nurse face dail...

QUALITY AND DEMAND

The result for SK Shanghai was, of course, a better and stronger face in the marketplace, which, of course, attracted consumers. B...

Management Information Systems

more ubiquitous part of business in the 21st century, more people are beginning to ask questions about how, specifically, internet...

Key Customer Account Programs - Challenges for Implementation and Maintenance

et al., 2008). It may be argued that one of IBMs problems and to the changes being in the beginning of the 21st century the frag...

A Comparison of Logistics Operations for an Online Company and a Bricks and Mortar Company

The writer of different areas of logistics comparing an established online business with an established retail business. Using an ...

Customers and the Transformation into Loyal Customers

profits while expanding the business. Most marketing strategies neglect the repeat customers. Just because a customer has shopped ...

Proposal Hospital Implement Electronic Management

Information technology plays a major role in mitigating different issues such as increasing demand, constrained resources, continu...

New Home Loan Program and Countrywide Financial

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

Operations Management and Quality

course, everything has its price and quality control does cost money. At the same time, in the long run, most agree that attention...

The Transfer of TQM Practices from Japanese to US Companies

been conducive to increasing adoption and adoption in the US. By looking at the developments in Japan the similar pressures that f...

Using Statistics - Nyke and the One Size Shoe Plan

The writer uses statistics in a case designed to show how statistical analysis can help with the decision making process. Nyke, a ...

Business Dynamics of ZDNet News

rely on ZDNet to deliver deep insight into IT planning, vendor consideration, and product selection" (ZDNet, 2006). To accomplish...

Consumer Behaviour and Marketing a Hotel

be looking for the best deal, the most service or facilities for the lowest price, where love is involved they may be looking for ...

Strategic Communications at Starbucks

Starbucks mission statement is concise yet provides a "plumb line" against which to measure decisions. The statement reads, Estab...

Project Management and the Importance of Good Leadership

will have to answer to it, it is also important that Fitness Matters create its own protocols and draw on unique ideas to render t...

Information Use and Best Practices

the company. iv. Communication can be two-way. v. Keeps clients informed without involving impersonal letters or costly telephone ...

Singapore and the Marketing of Customer Relationship Management Marketing

argues that it is the share of the customer that is the measure of relationship marketing. Adrian Payne identified six markets ce...

Electronic Medical Instruments' International Workplace

is now the idea that people should treat others with respect. There is no excuse for treating others poorly, whether they are true...

Analysis of Hilton Hotels

of 2004 the company had a total of 2,259 properties with a capacity of 358,000 rooms. Of these 115 of the hotels saw Hilton Hotels...

Quality Management and Six Sigma

while applying appropriate tools and activities" (Elliott, 2005, p. 40). Dr. W. Edwards Demings approach to Quality Manage...

Customers' Supermarket Wants Characteristic Assessment

from it. 6 I like to shop for bargain and am attracted to special offers 7 Quality is more important than price. 8 I like to have...

Student Supplied Case Study on Skilled Care Pharmacy

is seeking to not only provide the service, but in a way that is best for the end user (Anonymous). Proctor and Gamble tool at to...

Cape Fear Water Quality and Waste Management

were more than 25 million gallons of waste involved (Mallin, 2000, p.26). This occurred on one particular day, but the days follow...

Quality Nursing Care

whoever the client might be, that is, an individual, family, group or community. The third provision indicates that nurses are als...

The Relevance of Business Quality Practices

How many cars can be built in a week? Service industries, on the other hand, are qualitatively different. Quality there has to d...

Ritz Carlton Hotel Company and Quality

employee, from top management to housekeeping, in supporting customer satisfaction and quality service (pp. 16). Partlow also ex...

Nurse Leadership, Clinical Pathways, Discharge Planning, and Quality Management

synopsis will be provided for each of these articles and one article will selected for a more detailed discussion of how its findi...